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Orlando Health Emergency Room – Waterford Lakes

About

Emergency Room
Orlando Health is the recognized expert in emergency care. Our connected – and growing – network of ERs across Central Florida includes the region’s only Level 1 Trauma Center, giving you around-the-clock access to dozens of specialists who are just minutes away. Each of our freestanding ERs is associated with Orlando Health hospitals so you have all of the advantages of our comprehensive healthcare system, always close to home. If a patient needs more acute care or a complex procedure, Orlando Health’s Air Care Team can lift off from the onsite helipad at each of our freestanding ERs and transport the patient straight to the hospital. Whether it’s a major or minor emergency, Orlando Health is prepared to care for you at any time.

Location

Orlando Health Emergency Room – Waterford Lakes
11898 Lake Underhill Rd, Orlando, FL
32825, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.