Question 1

What should I bring?

Accepted Answer

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.

Question 2

Do you accept vision insurance?

Accepted Answer

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).

Question 3

Do you offer measurements and adjustments?

Accepted Answer

Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.

Question 4

Do you accept returns and exchanges?

Accepted Answer

Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.

Question 5

Do you offer gift cards?

Accepted Answer

So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!

Question 6

What products and services does Warby Parker Mercato offer?

Accepted Answer

Warby Parker Mercato offers high-quality prescription glasses starting at $95, sunglasses, progressives, contact lenses, eye exams, and a range of optical frames including acetate, wire, metal, and nylon frames.

Question 7

What are the store hours for Warby Parker Mercato?

Accepted Answer

The store is open Monday through Saturday from 10:00 AM to 6:00 PM and on Sundays from 12:00 PM to 6:00 PM.

Question 8

Do I need to bring anything when visiting the store?

Accepted Answer

You only need your eyes to try on frames. For prescription purchases, bringing your current prescription (digital or physical) is helpful. If paying with FSA or HSA cards, bring them along. Note that this location is cashless and accepts only credit or debit cards.

Question 9

Does Warby Parker Mercato accept vision insurance?

Accepted Answer

Yes, the store is in-network with several major insurance carriers and facilitates the use of out-of-network benefits, though coverage varies by location or plan.

Question 10

Can I get measurements and adjustments at the store?

Accepted Answer

Yes, the store offers optical measurements for orders and complimentary frame adjustments for life by an on-site optician.

Question 11

What is the return and exchange policy?

Accepted Answer

Warby Parker Mercato offers a 30-day hassle-free return or exchange policy on all eyewear, accessories, and contact lenses if unopened and within 30 days of purchase.

Question 12

Are gift cards available at Warby Parker Mercato?

Accepted Answer

Yes, customers can purchase physical gift cards in-store or online, and e-gift cards are also available for immediate use.

Question 13

What nearby shopping options are available around Warby Parker Mercato?

Accepted Answer

Nearby stores include Simply Natural and FP Movement for women's clothing, Lovesac for furniture and home goods, and Pandora Jewelry for jewelry shopping, convenient for combining shopping trips.

Question 14

Are there nearby dining options near Warby Parker Mercato?

Accepted Answer

Yes, customers can enjoy a variety of nearby dining options like Beeline - Mercato (cocktail bar), Grace And Shelly's Cupcakes, Zoes Kitchen (Mediterranean), The Counter (burger restaurant), and Taberna Burntwood (American & cocktail bar).

Question 15

How can I use nearby amenities to enhance my visit to Warby Parker Mercato?

Accepted Answer

You can combine your eyewear visit with a workout at the nearby Gym or explore art at East West Fine Art and Naples Art Factory, creating a well-rounded shopping and leisure experience.

Warby Parker Mercato

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