Waterman Village Home Health Care is the area's only Medicare certified, accredited, not-for-profit, mission driven provider of expert in-home care for seniors on the Waterman Village campus and throughout Lake County, including Leesburg, Tavares, Eustis, and Mount Dora Florida. Our services include in home skilled nursing, home physical therapy, home occupational therapy, and home speech therapy to support recovery, mobility, and independence. We also offer in-home private duty services, including personal care, companionship, and assistance with daily living. Whether recovering from illness or needing ongoing support, our experienced team delivers personalized, coordinated care focused on safety, comfort, and quality of life.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.