YouFit Gyms Miami 72nd

Reviews

• GF

  Gabriel Franco

  1 day ago
  1.0
  ⭐ My Experience with YouFit West Kendall: I Do Not Recommend This Gym One of the things that bothered me the most was that the managers do not wear name tags or any visible identification on their shirts or clothing. This makes it difficult for customers to identify the person they are speaking with, refer to them by name when filing a complaint, or follow up if a problem occurs. I believe transparency and proper identification of management staff are important for ensuring accountability and building trust with customers. My experience with YouFit West Kendall has been extremely disappointing. When you sign up for a membership, you are told that you will be charged a certain amount, only to later discover that you are being charged much more than expected. It also appears to be one of those gyms that repeatedly attempts to charge your account, so if a payment is declined, you may end up facing multiple fees that significantly increase the amount you owe. The worst part is not just the lack of transparency regarding the charges, but also the unwillingness to help customers find a solution. When you try to reach a reasonable financial agreement, you do not receive the support or understanding you would expect from a company that claims to value its members. In particular, The manager Kevin did not help at all or make any effort to assist me in resolving the situation. I believe there should be greater transparency when explaining membership terms and all associated fees. Customers deserve respectful, professional, and honest treatment, especially when they are trying to resolve a financial situation. In my opinion, the customer service leaves a lot to be desired, and professionalism is seriously lacking. I am left with a very negative experience, and based on the treatment I received and the situation I have had to deal with, I would not recommend this gym to anyone. I hope management takes these concerns seriously and improves both its billing transparency and the quality of customer service it provides. Members deserve respect, clear information, and solutions—not unexpected charges and difficulties when trying to resolve their problems.
• HF

  Helen Flores

  Oct 7, 2026
  5.0
  Well stocked, pretty clean gym. Go on off hours (9 am to 2 pm) and there will be little to no wait for equipment.
• JJ

  Javier

  Aug 20, 2026
  5.0
  i love youfit gyms but this one in particular stands out. Had some membership problems and the assistant general manager javier was able to clear them out the second i stepped foot into the gym. overall great staff and love how everyone gets treated.
• AP

  Anthony Pantoja

  May 28, 2026
  5.0
  Excelente team work
• CG

  Christian Gomez

  Apr 29, 2026
  5.0
  Me and my people always feel welcomed in this gym. The manager "Chino" and all the staff here are EXCELLENT at what they do , good equipment and vibe. Congratulations for your work guys , we're happy to train here.