CD
Claudia Diez
Feb 17, 2026
I signed up online for a 3-day pass to try out the gym. I received follow-up calls from a salesperson, which was expected. I asked to be called back after work since I was genuinely interested, but never received a callback. I even tried calling twice myself without getting an answer.
A few days later, I decided to use the pass I had received via email and planned to meet a friend who is already a member.
Upon arrival, a salesperson greeted me and offered a tour, which I happily accepted. After discussing my fitness goals, he asked if I had time to “work with him.” Assuming he was referring to personal training (which I wasn’t interested in), I explained that I would be working out with my friend.
At that point, he told me I needed his approval to work out without guidance and asked me to perform squats in a corner of the gym. While I complied, the situation felt awkward and unnecessary — especially since my friend had arrived and was waiting.
When I reiterated that I would be working out with her, he informed me that I would have to pay roughly $20 to exercise unless I signed up on the spot. He also stated that it was “impossible” for me to have the 3-day pass, despite me showing it in my email. According to him, the only way to receive that pass was directly from a sales representative. He even attempted to have my friend obtain a guest pass instead.
After an uncomfortable back-and-forth, he eventually said “it wasn’t that deep” and allowed me to work out for that day.
The workout itself was fine. The equipment was good, the gym wasn’t overcrowded, and the class offerings looked appealing. However, due to the aggressive sales approach and the fact that I was effectively only allowed to use one day of my 3-day pass, I decided not to pursue a membership.
Overall, the experience left a poor impression.