Pearle Vision

Reviews

• AG

  Alex Guerra

  Apr 6, 2026
  2.0
  Getting tired of waiting for my glasses. Its over 2 weeks with empty promises of arrival. Giving it one more day before i cancel this order. Optometrist was great and thats the ONLY reason for the second star.
• SE

  Sibi Escala

  Jan 17, 2026
  3.0
  The customer service from the ladies in the lobby is great . The customer service from the young gentleman on the phone was outstanding as well, but my glasses never fit. These were the most expensive glasses I ever pay for and I had to go to other place after I went there 3 times, waste of money and time. When I went to the other place they told me that in one of my eyes I had no prescription applied , I thought that I had a brain tumor and was preparing my things for the time coming in . It was just a bad prescription. They never refunded me , they blamed on me really? Good luck to all
• AS

  Amanda Salo

  Jul 31, 2024
  1.0
  Era clienta de ellos desde el 2018 hasta hoy 07/31/2024 dado a que llame a las 2:00pm para realizar una orden de lentes de contacto como siempre hago y resulta que nadie me podia atender, supuestamente me iban a devolver la llamada lo antes posible y eran las 4:30pm y aun no recibía una llamada volví a llamar y por supuesto le deje saber que no había recibido llamada para atrás para realizar una compra y me colgaron así llame varias veces y colgaban. Finalmente me contesta alguien con mala actitud y no prestando atención a mi queja referente a la recepcionista que me colgaba que no dio mi mensaje de que me llamaran de regreso para realizar mi compra. Pésimo servicio están ofreciendo ellos últimamente. Cambiaron el personal anterior y se han vuelto lo peor en servicio al cliente y debido a eso ya no quiero ser mas su cliente porque por lo visto no les importa mantener una buena imagen con los clientes nuevo, no me quiero imaginar con los nuevos como sera. Sin palabras
• TB

  Tony Ballan

  Apr 20, 2024
  5.0
  We had a frame break and went in with no appointment but the staff was amazing, helped us right away, explained all options, and expedited the exam and order process!

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