Pause Brickell

Reviews

• CM

  Caroline Martelly

  1 day ago
  5.0
  LOVE Pause Brickell!! Such an awesome and relaxing experience that really allowed me to start my day on a relaxed note. Anaïs is an EXCELLENT employee and I truly cannot begin to explain how much she cared about giving me a wonderful experience. She is truly a gem and made my day. Will definitely be coming back for more red light therapy treatments!
• KM

  Kendra Moscat

  2 days ago
  1.0
  Pause… Brickell? Yeah, unfortunately, no. This is a longer review, but I feel it’s important to share for anyone considering visiting this location. I accompanied my boyfriend to this wellness space and was immediately met with a strong upsell of services I had never heard of before. The woman in charge offered to give me a tour and explained the different treatments, seemingly in hopes that I would agree to try one. I work in health and wellness myself, but I was unfamiliar with some of the amenities and treatments being described. I asked questions because I wanted to understand what I would potentially be doing to my body. Instead of being met with patience or helpful guidance, she visibly became annoyed, cut me off while I was speaking, and then told me I would not be able to do any of the services because there was not enough time. What made the experience even more uncomfortable was that shortly after telling me there was no time, she offered flexibility and grace to another client who was receiving an IV drip, allowing him to also do a cold plunge and telling him not to worry about the timing. A lot happened during the interaction, but what stood out the most was the lack of regard for me as a potential client. The experience honestly caught me so off guard that my voice began to tremble from the shock of how I was being spoken to and treated. I understand that this is a business, but if the goal is truly to build a community and create a refuge where people feel safe, comfortable, and welcomed, then the environment should feel like a haven — not another place where people feel like they are walking on eggshells. As someone who has worked in the wellness industry, I would never make someone feel the way I was made to feel in that moment. Sadly, this was one of the worst encounters I have ever had in a wellness space. I do not fit the typical Miami standard. I am not a finance bro, nor an influencer, but that does not mean I deserved to be dismissed, overlooked, or treated as if I mattered less. Every client deserves to be met with basic respect, patience, and consideration.
• CM

  Cielo Molinaro

  3 days ago
  5.0
  Visiting Pause Brickell was a lovely experience. Vanessa only made my experience that much better. She was warm, kind, and knowledgeable. I was interested in the float and she was able to tell me everything i wanted and needed to know. She treated me like family 🥹❤️ and that kind of service is priceless. Thank you so much Vanessa
• AS

  Alexa Scaltrito

  Jul 1, 2026
  5.0
  NEW HAPPY PLACE. I’ve been searching the world for a spot with cold plunge + infrared sauna combo but CRYO TOO? My dream come true. First session- sold. Big thank you to Jere who is so beautifully passionate about her business she makes you want to move in & Vanessa who held me down when the cryo took me out 🤣 (in the best way) thank you Queens & Pause for a beautiful experience. Can’t wait to come back!
• IW

  Indre White

  Jun 28, 2026
  3.0
  I was excited to check out Pause after someone from the studio invited me to stop by after my yoga class. Unfortunately, I’ve tried visiting during business hours at least 4 times, but there doesn’t seem to be any way to access the studio. The building directory says the resident cannot be reached, and the elevator won’t allow visitors up. It’s disappointing because I was genuinely interested in trying the cryotherapy and other services, but I’ve made multiple trips without ever being able to get in. I hope they can improve the access process for visitors to be able to come to the studio.