HCA Florida Mercy Hospital Emergency Room offers 24-hour, high-quality emergency care. Our emergency room (ER) utilizes enhanced registration efficiency coupled with shorter ER wait times to promptly serve both children and adults. Our facility offers a Certified Primary Stroke Center, certified emergency nurses (CENs), intensive care services, comprehensive emergency pediatric services and dedicated rooms for senior patients. Visit our website to learn more about our services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.