The mission of Emerald Coast Rheumatology & Infusion Center (ECRIC) is to provide comprehensive and compassionate care to individuals suffering from rheumatologic conditions in the Emerald Coast region. Our team is dedicated to delivering the highest quality of care to our patients through comprehensive assessments, individualized treatment plans, and patient education. At ECRIC, we strive to provide a safe and comfortable environment for our patients. We understand that a patient’s experience of care extends beyond the medical services they receive, and we are committed to providing a holistic approach to care that includes emotional and psychological support, pain management, and patient education.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.