Target Optical

Reviews

• RT

  Rachel Thacker

  1 day ago
  5.0
  Micha was wonderful- kind, helpful and knowledgeable. I will continue to drive further to this location for the the quality of service they provide.
• MB

  M Booth

  Apr 28, 2026
  5.0
  I went to the Lutz Target Optical to ask assistance with replacing nose pieces on pairs of old glasses so I could donate them to my church. Pilar Egan greeted me and was extremely friendly. Pilar helped me replace the nose pieces and even cleaned the glasses. Thank you very much for consistently being professional and friendly. Highly recommend
• RM

  Rachel M

  Apr 18, 2026
  5.0
  Highly recommend this Target Optical. The entire staff are very friendly and helpful. Leticia and Micah will consistently treat you right and provide the best customer service.
• NB

  Nicole B

  Mar 28, 2026
  5.0
  Micha was fantastic. Super friendly & helpful. I really appreciated her assistance today. Dr. Hong was very thorough. He answered all of my questions. Very pleasant.
• RB

  Rissa Burke

  Mar 21, 2026
  1.0
  I am extremely disappointed with the service at Target Optical located at 1040 Dale Mabry Hwy, Lutz, Tampa, FL. My daughter recently visited to ask about contact lenses. She had an eye exam there back in January and was given a trial pair by the doctor. Since her birthday is coming up, she only wanted a small supply for a couple of days to see if she would use them more regularly. The staff member she spoke with, Terry, was very rude and dismissive from the start. My daughter explained her situation politely, but Terry insisted she needed another eye exam and could only order a 6-month supply. When my daughter questioned this—since she already had a recent exam—she was denied the chance to speak with the doctor and was told, “you need to leave.” My daughter was respectful the entire time. She even addressed Terry by name and intended to thank her if the service had been helpful. Instead, she left the store in tears, feeling embarrassed and upset. The way my daughter was treated felt unfair and deeply concerning. It raises serious concerns about possible bias or discrimination in how customers are treated. No one should be spoken to or dismissed in that manner. Regardless of store policy, there is no excuse for treating a customer this way. I hope management takes this seriously, looks into what happened, and ensures all customers are treated with respect and professionalism.

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