I absolutely love this gym and the staff here. I work out here with my son, who is on the autism spectrum, and I cannot say enough about how amazing everyone has been with him. The entire staff is patient, welcoming, kind, and understanding, and they truly make us feel comfortable every time we come in.
We’ve been to other YouFit locations, and while we’ve had good experiences, this particular location really stands out. The staff goes above and beyond, and you can genuinely feel that they care about the people who walk through their doors.
As a mom, it means so much to be able to work out with my son in an environment where he is accepted and treated with kindness and respect. I’m incredibly grateful for this team and the inclusive atmosphere they’ve created. Highly recommend this location!
JT
Jefflove “Love” Tales
Jun 19, 2026
I had a very frustrating experience with this gym’s billing and customer service.
My account was paid in advance using Cash App and my balance showed $0. Despite this, the system still attempted to charge my linked payment method again, which led to failed payment fees being added.
Instead of properly resolving the issue, I was told I was responsible for the fees and that refunds are not provided. I ended up paying multiple charges to avoid my account going to collections, even though the payments had already been made ahead of time.
When I called ABC support, I was hung up on during a call with a representative named John I believe while trying to get clarification. When I called the club directly, I was told my account would be sent to collections. During that call, I also felt the representative became dismissive after I clearly stated my frustration was not directed at him. Even though he could see the payment history and acknowledged the situation, I still felt like I was being treated as if I was not telling the truth.
Overall, the billing system does not properly reflect prepaid payments in real time, which can result in duplicate charges and unnecessary fees. The customer service experience did not resolve the issue clearly or fairly.
I’m honestly glad I left this gym. You’re paying this much and still don’t feel like you’re getting your money’s worth.
Clean gym enough for quick work out !
It’s always never crowded, they have the equipment grouped so I can focus on specific body parts, Max the Assistant Manager is always welcoming and ready to ask how things went, etc.
Planet Fitness can go kiss rotten eggs. They’re always overcrowded and don’t have the selection that’s at YouFit.
Amen
JW
Jalysa Wilson
May 22, 2026
Max was great and super helpful! Gym clean and well maintained