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Business Details
About
Emergency Room
The Emergency Department at Orlando Health Watson Clinic Lakeland Highlands Hospital brings 69 emergency and observation room beds to Polk County, backed by the combined expertise of Orlando Health and Watson Clinic. Our ER team provides rapid, compassionate care for injuries and acute illness, with on-site cardiac diagnostic testing and advanced stroke care pathways. As part of one of the Southeast's highest-quality hospital systems, patients have access to full hospital resources including 11 operating rooms and neuroscience specialists. Watson Clinic's 200+ board-certified physicians, serving Polk County since 1941, support continuity of care beyond the emergency visit.
Location
Orlando Health Watson Clinic Lakeland Highlands Hospital ER
4000 Lakeland Highlands Rd, Lakeland, FL
33812, United States
Hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.