Located in Lakeland, Florida, the new Orlando Health Watson Clinic Lakeland Highlands Hospital showcases the collaboration between Orlando Health and Watson Clinic, to better serve Polk County and the surrounding areas. Our seven-story, 550,000-square-foot acute care facility provides advanced technology and expertise in numerous areas, including cardiovascular, emergency medicine, neuroscience, orthopedics, surgery and women’s health services. With nearly 300 inpatient beds, 10+ operating rooms including cardiac and interventional suites, and an 18-bed intensive care unit (ICU), we support a wide offering of surgeries and other procedures across multiple specialties.
Location
Orlando Health Watson Clinic Lakeland Highlands Hospital
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.