GNC aims to inspire people to live well. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge, efficacious ingredients and products they deserve.
I’ve been shopping at the GNC in South Lakeland for years and have spent a lot of money there over time. Usually there’s a gentleman there during the mornings who is very helpful and professional.
Tonight around 6:30 PM, I stopped in with my son to look at Burn 2.0. During conversation I mentioned that you can sometimes find it cheaper online, and the young lady working simply replied “OK” and just stared at me in silence. The interaction felt cold, uncomfortable, and honestly a little rude, like it was a “take it or leave it” attitude instead of trying to help or explain anything.
Customer service matters, especially for loyal customers. I’m not trying to attack anyone personally, but I do think more customer service training could help. A friendly explanation or conversation goes a long way in making customers feel welcome and appreciated.
DD
David
Apr 25, 2026
5.0
Super friendly staff that always has the info I need to make the best selection.
MW
Matt Wright
Feb 3, 2026
5.0
Great store good selection! Sohib was very knowledgeable and friendly I will be back!
FC
Floyd Chapman
Jan 25, 2020
4.0
Verry help full clean .But for stuff I buy is alittle expensive. Has I would say all suplments your looking for & may have troble finding at brick & morter store
TG
Tricia Gust
Feb 15, 2019
5.0
I always get my vitamins here. The staff is very knowledgeable.
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