The Orlando Health Emergency Room - Lake Mary provides expert emergency care close to home 24 hours a day, seven days a week. Serving the growing Lake Mary community, the ER is located at the intersection of Rinehart Road and Manderlay Run, next to a full-service Orlando Health Medical Pavilion. This ER includes a team of doctors who are board-certified in emergency medicine and nurses who are certified in advanced life support and neonatal resuscitation. It also features 24 treatment rooms, a dedicated cardiac/respiratory resuscitation room, a laboratory, cardiac monitoring, ambulance bays, a helipad, diagnostic imaging (including CT scan, ultrasound and X-ray) and a dedicated Kids Corner to keep younger patients comfortable.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.