HCA Florida Poinciana Hospital is a four-story, 177,000 square foot hospital with 94 private
beds including twelve private ICU beds. We provide a full range of acute care services including
emergency services, inpatient and outpatient diagnostic imaging, inpatient and outpatient surgery,
cardiac catheterization, laboratory services, pharmacy and additional support services. Our
emergency room consists of 31 private treatment rooms, an EMS entrance, and a helicopter pad.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.