TS
theresa saporito
Mar 11, 2026
Sanette doesn’t even deserve 1 star.
I had an extremely disappointing experience with Jupiter Drugs and would not recommend them for hormone therapy.
After starting a compounded HRT troche she prepared, I began experiencing significant lower abdominal bloating and pressure. I contacted the pharmacist for guidance, which is exactly what patients are told to do if they have questions.
Instead of providing helpful information, I was met with a dismissive and condescending response suggesting my symptoms were due to food and that I needed to “move my body.” This assumption was completely inappropriate and had nothing to do with my situation. For context, I exercise daily, walk roughly 90 minutes a day, maintain a very healthy diet, and weigh 106 pounds. Also Sanette stated that Testosterone does not cause bloating. Coming from the fitness world as you can see from my profile picture, she is dead wrong this isn’t my first rodeo! She had already lost her credibility at that point. Clearly she is not educated enough in HRT to be advising anyone.
Sanette accused me of giving “conflicting” information about my dosage. The prescription label they provided clearly states “Try ½ first.” I was doing exactly that. When I clarified this and even referenced the written instruction on the label, the conversation deteriorated further.
Rather than addressing the issue or having a professional discussion, I was simply told:
“I think you should find another pharmacy.”
Patients deserve to be treated with professionalism and respect when asking reasonable questions about medications they are taking. Being dismissed and spoken to in a condescending way when trying to understand side effects is unacceptable.
Sanette you should indeed be ashamed of the way you treat people. And reading some of these reviews i’m clearly not the only one.