Certified by Home Instead, Home Care Services of Jacksonville • Jul 05, 2026
Home Health Care ServiceSenior Citizen Center
Home Instead, Home Care Services of Jacksonville provides personalized, non-medical in-home care for older adults in Jacksonville, FL. Our Care Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Jacksonville and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.
Details
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Home Instead, Home Care Services of Jacksonville • Jul 05, 2026
Certified by Home Instead, Home Care Services of Jacksonville • Jul 05, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Products & Services
1 list · 19 items
Explore offerings from Home Instead, Home Care Services of Jacksonville on 9191 R G Skinner Pkwy in Jacksonville, with popular services available at this location.
Personal care assistance helps adults maintain dignity as they age while receiving the care needed to stay healthy and independent. When needs extend beyond your family’s comfort, we’ll provide a helping hand with: Bathing, Grooming, Bathroom Assistance, Dressing, Mobility, Sitting and Rising & Getting In and Out of Bed
We believe the right care approach can help anyone maintain a high quality of life even in the face of memory loss. Let us create a personalized care plan that delivers stability, support and compassion through: Genuine Relationship Building, Learning the Person’s Life History, Positive Reinforcement, Encouragement & Establishing a Stable Routine.
Our expert caregivers can help prevent your loved one from feeling lonely. Companionship for the elderly includes activities that stimulate the mind and keep the body active, such as: Creating Photo Albums, Listening to Music, Organizing Closets, Crafting, Gardening, Walks & Playing Cards.
When driving becomes challenging for elder adults, they can rely on an expert caregiver to safely provide transportation to various appointments and activities, such as: Doctor Appointments, Worship Services, Senior Centers, Fitness Classes, Club Events, Volunteer Meetings & Museums.
Our trained caregivers provide a clean home to live in and nutritious meals through services like: Light housekeeping, Meal Planning, Recipe Research, Cooking, Grocery List Preparation & Grocery Shopping.
Our compassionate caregivers deliver the practical and emotional care a family deserves throughout the hospice experience with: 24-hour Home Care, Personal Care, Medication Management, Overnight Care, Respite Care & a Compassionate Ear.
Living with a chronic health condition can feel overwhelming and draining for everyone involved. Our skilled caregivers relieve the burden with person-centered care tailored to individual needs.
Home Instead offers highly trained, trustworthy caregivers to assist your loved one around the clock. We can tailor this home care to meet your needs by using live-in services with a single caregiver or hourly caregivers with multiple shifts.
Home Instead is a certified VA provider. We provide guidance and support for our veterans to work with the VA and get approval for home care benefits. We also help our clients learn about other VA benefits like Aid and Attendance which can provide financial assistance for spouses of veterans.
We help our clients file claims and process Long Term Care Insurance benefits. Our streamlined process allows for quick reimbursement and accurate information for LTC insurance companies. We provide this services at no cost for our clients.
Reviews
4.8
58 reviews
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Lauren Lucchini
Apr 29, 2026
5.0
Amazing company, great communication, trained and reliable caregivers, compassionate staff.
MV
Michael Vorce
Apr 27, 2026
1.0
I would strongly caution families against trusting Home Instead of Jacksonville with the care of a loved one.
We had a very positive initial meeting with Shayne and were clear about our three non-negotiable needs: a Care Pro who would actively engage with my mom and initiate activities, consistency in scheduling rather than a different person each time, and experience working with Alzheimer’s patients. We were assured those needs could be met.
Unfortunately, our actual experience was the opposite.
The first Care Pro sat on the couch and did not engage with my mom for three hours. The second person who arrived was not even the type of Care Pro we had requested and spent the time complaining about how much Home Instead had declined since partnering with Honor. The third Care Pro was excellent, but then failed to show up for the next scheduled visit without any call or notice.
After these issues, I called and asked to speak with an owner or director. I did have a kind conversation with someone who seemed genuinely concerned and promised a follow-up call. That call never came.
To make matters worse, Home Instead is now demanding payment for the second visit, even though we sent that person home after only a few minutes because they were not appropriate for our needs. When we tried to explain the situation to the billing department, they hung up on us.
In our experience, many of the problems appear connected to Honor, the company handling scheduling and back-office operations for Home Instead. Regardless of who is responsible behind the scenes, families are relying on Home Instead to provide dependable, compassionate, qualified care — and that is not what we received.
When you are caring for a loved one with Alzheimer’s, reliability, communication, consistency, and trust are everything. Based on our experience, Home Instead of Jacksonville failed in each of those areas.
I would not recommend this company.
CP
Christine Pursley
Jan 2, 2020
4.0
Christine Pursley
I have been with Home Instead for 13 years, so that record speaks for itself. When I forget to clock in or out (especially on a Sunday), I am always treated with understanding and never encounter a disgruntled voice. When I need help with anything else, the staff is always courteous and amiable.
The only thing I find disconcerting is the frequent turnover of personnel. Other than that, I recommend Home Instead without reservation.
JM
J March
Mar 28, 2018
5.0
The team at Home Instead is great. I know Lisa and she is always willing to help whenever possible. Such a great alternative for a family member who prefers to be at home.
Frequently Asked Questions About Home Instead, Home Care Services of Jacksonville
What services does Home Instead, Home Care Services of Jacksonville offer?
They provide senior home care services including respite care, Alzheimer's care, outpatient care, short term recovery, personal care, elderly companionship, seniors transportation, medication reminders, and assistance with doctors appointments.
What are the operating hours of Home Instead in Jacksonville?
Home Instead is open 24 hours a day, 7 days a week, including weekends.
Where is Home Instead, Home Care Services of Jacksonville located?
They are located at 9191 R G Skinner Pkwy, Suite 801, Jacksonville, FL 32256, USA.
Which payment options are accepted at Home Instead?
Home Instead accepts American Express, Check, Discover, and Visa as payment options.
When was Home Instead, Home Care Services of Jacksonville established?
The business was established on August 18, 1997.
How can I schedule a senior home care assessment with Home Instead?
You can schedule a free senior home care assessment by calling (904) 363-6699 or using their online reservation link at https://care.homeinstead.com/ppc/trusted-home-care/.
Does Home Instead provide wheelchair accessible facilities?
Yes, the facility offers wheelchair accessible seating and restrooms, including unisex and wheelchair accessible restrooms.
Which areas does Home Instead serve in Jacksonville, FL?
They serve multiple postal codes in the Jacksonville area including 32081, 32082, 32207, 32211, 32216, 32217, and others, spanning Duval, Nassau, and St. Johns counties in Florida.
What nearby medical and wellness services are available around Home Instead?
Nearby are Duval Spine and Rehab, Precision Medicine and Wellness, Federal Injury Centers Jacksonville - Southside, Park Place A Medical Spa, Injury Care Centers, and My Caring Chiro, providing a range of health and medical services that may support your overall care needs.
Are there nearby real estate professionals near Home Instead that clients might consult?
Yes, there are several real estate agents nearby, including Catherine Beaver, Maria Jose Gonzalez, David Hartley, Ronnika Jackson Dillon, Bethliza Santiago, Chrissy Smith, Suzy Morrison, Loc Le, Susan Eyler, and Kim Dehart Real Estate Services for those considering housing options.
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