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Home Instead, Home Care Services of Jacksonville

4.8
(58 reviews)

Business Details

9191 R G Skinner Pkwy, Jacksonville, FL
32256, United States
(904) 644-5585
https://www.homeinstead.com/home-care/usa/fl/jacksonville/183/

About

Home Health Care ServiceSenior Citizen Center
Home Instead, Home Care Services of Jacksonville provides personalized, non-medical in-home care for older adults in Jacksonville, FL. Our Care Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Jacksonville and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.

Details

  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Home Instead, Home Care Services of Jacksonville
9191 R G Skinner Pkwy, Jacksonville, FL
32256, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Products & Services

1 list · 19 items

Explore offerings from Home Instead, Home Care Services of Jacksonville on 9191 R G Skinner Pkwy in Jacksonville, with popular services available at this location.

Services - Master List

19 items

Services

Personal Care

Personal care assistance helps adults maintain dignity as they age while receiving the care needed to stay healthy and independent. When needs extend beyond your family’s comfort, we’ll provide a helping hand with: Bathing, Grooming, Bathroom Assistance, Dressing, Mobility, Sitting and Rising & Getting In and Out of Bed

Alzheimer's and Dementia Support

We believe the right care approach can help anyone maintain a high quality of life even in the face of memory loss. Let us create a personalized care plan that delivers stability, support and compassion through: Genuine Relationship Building, Learning the Person’s Life History, Positive Reinforcement, Encouragement & Establishing a Stable Routine.

Companion Care

Our expert caregivers can help prevent your loved one from feeling lonely. Companionship for the elderly includes activities that stimulate the mind and keep the body active, such as: Creating Photo Albums, Listening to Music, Organizing Closets, Crafting, Gardening, Walks & Playing Cards.

Transportation

When driving becomes challenging for elder adults, they can rely on an expert caregiver to safely provide transportation to various appointments and activities, such as: Doctor Appointments, Worship Services, Senior Centers, Fitness Classes, Club Events, Volunteer Meetings & Museums.

Light Housekeeping

Our trained caregivers provide a clean home to live in and nutritious meals through services like: Light housekeeping, Meal Planning, Recipe Research, Cooking, Grocery List Preparation & Grocery Shopping.

Our compassionate caregivers deliver the practical and emotional care a family deserves throughout the hospice experience with: 24-hour Home Care, Personal Care, Medication Management, Overnight Care, Respite Care & a Compassionate Ear.

Living with a chronic health condition can feel overwhelming and draining for everyone involved. Our skilled caregivers relieve the burden with person-centered care tailored to individual needs.

Home Instead offers highly trained, trustworthy caregivers to assist your loved one around the clock. We can tailor this home care to meet your needs by using live-in services with a single caregiver or hourly caregivers with multiple shifts.

Home Instead is a certified VA provider. We provide guidance and support for our veterans to work with the VA and get approval for home care benefits. We also help our clients learn about other VA benefits like Aid and Attendance which can provide financial assistance for spouses of veterans.

Healthy, home-cooked meals tailored to individual dietary needs, tastes, and nutritional goals.

Friendly, consistent medication reminders to support proper medication management and overall health.

Safe, trained assistance with movement & transfers from beds, chairs, and other surfaces to support mobility and prevent injury.

Supportive assistance during walking, transfers, and activities to encourage mobility and independence.

Activities and conversation designed to stimulate mental acuity, memory, and emotional connection.

Reliable, round-the-clock assistance for urgent care needs, schedule changes, and caregiver support — ensuring help is always just a phone call away.

We help our clients file claims and process Long Term Care Insurance benefits. Our streamlined process allows for quick reimbursement and accurate information for LTC insurance companies. We provide this services at no cost for our clients.

Reviews

4.8
58 reviews
5 stars
54
4 stars
1
3 stars
0
2 stars
0
1 star
3
  • LL
    Lauren Lucchini
    Apr 29, 2026
    5.0
    Amazing company, great communication, trained and reliable caregivers, compassionate staff.
  • MV
    Michael Vorce
    Apr 27, 2026
    1.0
    I would strongly caution families against trusting Home Instead of Jacksonville with the care of a loved one. We had a very positive initial meeting with Shayne and were clear about our three non-negotiable needs: a Care Pro who would actively engage with my mom and initiate activities, consistency in scheduling rather than a different person each time, and experience working with Alzheimer’s patients. We were assured those needs could be met. Unfortunately, our actual experience was the opposite. The first Care Pro sat on the couch and did not engage with my mom for three hours. The second person who arrived was not even the type of Care Pro we had requested and spent the time complaining about how much Home Instead had declined since partnering with Honor. The third Care Pro was excellent, but then failed to show up for the next scheduled visit without any call or notice. After these issues, I called and asked to speak with an owner or director. I did have a kind conversation with someone who seemed genuinely concerned and promised a follow-up call. That call never came. To make matters worse, Home Instead is now demanding payment for the second visit, even though we sent that person home after only a few minutes because they were not appropriate for our needs. When we tried to explain the situation to the billing department, they hung up on us. In our experience, many of the problems appear connected to Honor, the company handling scheduling and back-office operations for Home Instead. Regardless of who is responsible behind the scenes, families are relying on Home Instead to provide dependable, compassionate, qualified care — and that is not what we received. When you are caring for a loved one with Alzheimer’s, reliability, communication, consistency, and trust are everything. Based on our experience, Home Instead of Jacksonville failed in each of those areas. I would not recommend this company.
  • CP
    Christine Pursley
    Jan 2, 2020
    4.0
    Christine Pursley I have been with Home Instead for 13 years, so that record speaks for itself. When I forget to clock in or out (especially on a Sunday), I am always treated with understanding and never encounter a disgruntled voice. When I need help with anything else, the staff is always courteous and amiable. The only thing I find disconcerting is the frequent turnover of personnel. Other than that, I recommend Home Instead without reservation.
  • JM
    J March
    Mar 28, 2018
    5.0
    The team at Home Instead is great. I know Lisa and she is always willing to help whenever possible. Such a great alternative for a family member who prefers to be at home.

Frequently Asked Questions About Home Instead, Home Care Services of Jacksonville

What services does Home Instead, Home Care Services of Jacksonville offer?

They provide senior home care services including respite care, Alzheimer's care, outpatient care, short term recovery, personal care, elderly companionship, seniors transportation, medication reminders, and assistance with doctors appointments.

What are the operating hours of Home Instead in Jacksonville?

Home Instead is open 24 hours a day, 7 days a week, including weekends.

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