Club Pilates

Reviews

• JM

  Jessica Matthews

  Apr 13, 2026
  5.0
  While I love Club Pilates overall and am closing in on my 100 classes the instructors are really who make or break it. I love the variety that you get from being able to choose different instructors but I only choose classes based on the instructors so if they change the instructor last minute I should have the ability to cancel the class due to that instructor change at no charge. An alert for changes in our booked class would also be nice.
• RR

  Renea Osborne, Realtor

  Jan 16, 2026
  5.0
  Took my first class yesterday and left feeling calm and relaxed. Come check it out for yourself. Thank You
• JG

  Jess G

  Mar 10, 2025
  2.0
  I recently visited Club Pilates for an intro class, and while the equipment was in great condition and the instructor, Hanna, was friendly and knowledgeable, my overall experience left a lot to be desired. Red Flags Before Arrival: Two days before my class, I received an email asking me to confirm my attendance due to a waitlist. While I understand the need to manage class sizes, I’ve never experienced this at other studios, and it felt unnecessary. If I had planned to cancel, I would have done so myself. When class began I was the only person attending. Check-In Confusion: The studio's instructions state to arrive 15 minutes early for check-in, a tour, and to complete a waiver. I arrived 10 minutes before class, only to find the door locked. After some confusion, Jan opened the door and asked if I was there for the intro class. After confirming my name and ClassPass reservation, I was handed a waiver but received no further instructions. After completing the form, I went back to a reformer to stretch while waiting. When I went to put my sunglasses away, Jan stopped me and insisted I stay up front until the instructor was ready, even though the instructor had already greeted me. The interaction felt uncomfortable, so I decided to wait in my car until class began. Class Experience: Once class started, I had a great experience with Hanna—until another participant arrived 10 minutes late, causing a disruption as Hanna had to stop and get her set up. I found this unprofessional, especially since the studio’s policy states the doors lock at the start of class. Post-Class Sales Pitch & Hidden Costs: At the end of class, Jan aggressively pitched memberships, going into far more detail than necessary. A simple introduction to pricing would have been sufficient. Another major frustration was that I was required to take the intro class before attending regular classes, despite having over a year of experience on reformers, Cadillacs, and Xformers. This cost me two ClassPass credits, only to later discover that the intro class could have been taken for free. While the equipment and instruction were good, the poor communication, rigid policies, and uncomfortable interactions left a bad impression. If you're a total beginner, this studio may be a good fit. However, experienced Pilates practitioners may find the mandatory intro class frustrating, especially if booking through ClassPass.
• AG

  A Grandi

  Feb 2, 2024
  1.0
  They'll sign you up with promises of great classes. They don't tell you you have to fight to get in one. With the exception of a few instructors (the classes you can't get into) the classes are boring, music is sleep worthy and they focus on their clique members. Good luck getting help from the front desk, when they're not gossiping with members and talking about their pets they'll eventually get to you.They said they're opening a new studio in Neptune Beach, now nothing is said. I canceled and went to HiReformance. They cater to all of their members not just the old wyt women.
• JS

  Joanna Savino

  May 2, 2018
  2.0
  Buyer beware. Very convenient to sign up but impossible to cancel your membership... They expect you to come in and sign a cancellation form. That is very formal protocol for a Pilates studio & what about people that move or travel all the time? They can't come in. Also, what is the purpose of giving a 30 day notice? I understand 30 day notices for things like renting an apartment, quitting your job or selling your house I mean come on. This is a class. It is unfortunate because I was going to keep going and pay per class. I am just no longer able to take advantage of the monthly membership due to my schedule but now someone else will get my business.

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