Club Pilates Hollywood Beach

Reviews

• AP

  Anabel Perez

  5 days ago
  5.0
  Love Club Pilates Hollywood Beach!! I joined a little over 3 months ago and it’s been a total game changer! The coaches are amazing and all take the time to guide and help you get the most out of the class. The front desk is helpful, polite and friendly. I feel my best after I finish a class.
• VV

  Victoria

  5 days ago
  5.0
  My experience with Club Pilates has been great! The classes provide a good balance of strength, flexibility, and relaxation, making it a great way to stay active and improve overall wellness. The instructors are knowledgeable, supportive, and helpful with explaining the exercises and correcting form when needed. I also appreciate the welcoming atmosphere and the variety of classes available for different fitness levels. The studio is generally clean and organized, which makes each visit enjoyable. Overall, Club Pilates is a great place for anyone looking to improve their strength, flexibility, and posture in a positive and motivating environment. I would definitely recommend it to anyone interested in trying Pilates!
• AA

  Aaliyah Abdulbaki

  Sep 13, 2026
  1.0
  Staff is so rude and instructors were extremely rude and belittling that I was just starting off and didn’t know the positions. To cancel my membership I called and the staff ever actually cancelled and I was charged. Horrible and do not recommend
• CS

  Clare Schroeder

  May 15, 2026
  1.0
  We booked a bachelorette reformer Pilates class at Club Pilates here in Hollywood and unfortunately the experience was incredibly disappointing from the moment we arrived. Our group spent $39 per person ($312 for 8 of us) for a class we were genuinely excited about, but the staff completely ruined the experience for the bride. Four members of our group arrived at 8:01 for an 8:00 AM class — literally one minute late due to traffic — and the remaining three arrived at 8:08. Instead of showing any understanding or hospitality toward a large group celebrating a special occasion, the front desk staff was cold, dismissive, and rude. We were repeatedly told it was “policy” and that the employee would “get yelled at” if she allowed us into class. The instructor, Olga, was equally unwelcoming and lacked any customer service or compassion. We ultimately left the class, as this was a group activity, leaving one remainder customer in the room. We fully understand studios need policies, but there’s a huge difference between enforcing rules professionally and treating paying customers like an inconvenience. For a boutique fitness studio charging premium prices, the lack of flexibility, empathy, and basic kindness was shocking. What should have been a fun and memorable experience for the bride turned into stress, embarrassment, and disappointment. The contract and policies are extensive, but nowhere in the experience did the staff make any effort to de-escalate the situation or offer alternatives, accommodations, or even basic courtesy. For a business built around wellness and community, the atmosphere felt anything but welcoming. We did call ahead months ago to inquire about group activities and private classes, they suggested booking separately in this manner, as they stated a regular class wouldn’t be booking up. Our group booked this event a month in advance, with them knowing we’d be arriving in a group. Would not recommend for group events, first time customers or special occasions unless you’re prepared for extremely rigid policies and poor customer service.
• ST

  Sarah Tabela

  May 15, 2026
  1.0
  Booked and prepaid for an 8am beginner Pilates class for a group of 8 girls for a Bachelorette while visiting from out of town. Four of us arrived on time, and the remaining four were delayed due to traffic. We immediately notified the front desk, but were told they would not be allowed in the class past 8:05am. The front desk employee stated, “it’s our policy” and “she will yell at me,” referring to the instructor, Olga. Our group coordinator had actually called months in advance to ask the best way to reserve a class for a larger party, and we followed the exact process recommended by the business. Unfortunately, the interaction that followed felt abrupt, unwelcoming, and far from beginner friendly. Olga was only willing to take part of our group despite the class having just one other participant outside of our group. As someone completely new to Pilates, the energy felt uncomfortable from the start and not at all inviting for first time clients. What was most disappointing was the lack of customer service or flexibility despite the circumstances. There was no effort made to accommodate the group, offer a reschedule, or reimburse the 8 spots we had reserved and prepaid for. We ultimately all chose to leave, and the class began with ONE participant. As a business owner myself, I understand the importance of policies, but customer experience and professionalism matter. We will not be back.

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