The UF Health Shands ER is co-located with the UF Health Shands Trauma Center, the area's only Level I facility, that sees both adult and pediatric trauma patients. Emergency care is something that you never think about until you need it. Last year, was estimated that 100 million Americans visited the emergency room. The UF Health Shands ER offers comprehensive emergency services for adults, including state-of-the art imaging capabilities. The ER is also home to the UF Health Shands Comprehensive Stroke Center that is nationally certified by The Joint Commission as a center offering the highest level of care for stroke patients. It is important to recognize the signs of when to go to the emergency room. Signs of a medical emergency can i...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.