Located on NW 39th Avenue one mile east of I-75, the free-standing emergency department in the Springhill section of Northwest Gainesville is housed in a completely renovated 8,500-square-foot building, beautifully retrofitted to include all of the technology and diagnostic resources necessary for emergency care. The new emergency center is fully equipped and staffed to provide the same level of emergency care provided in hospital-based emergency departments, and is open 24/7. The new facility is staffed entirely by board-certified UF Health emergency medicine physicians and nurses specially trained in emergency medicine. UF Health Shands Emergency Center - Springhill has ten treatment spaces for patients and its own lab and diagnostic r...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.