Addiction Treatment CenterRehabilitation CenterMental Health Clinic
We are an outpatient substance abuse provider and recovery residence whose primary goal is to teach, model and provide an environment to promote recovery from addiction. Nextep is a certified recovery residence in Southwest FL. Nextep is a level III & level IV - recovery residence through FARR (Florida Association of Recovery Residences) and NARR (National Alliance of Recovery Residences).
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Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.