This was my first time getting glasses at Warby Parker, and I was so impressed by the team at Dania Pointe. From the moment I walked in, I was greeted with warm smiles. My optician, Christina, took wonderful care of me, and two other opticians jumped right in to offer helpful advice and second opinions.
The optometrist, Dr. Clark, was equally fantastic and very informative. She showed me a detailed image of my eye—something I had never seen during previous annual exams—and thoroughly answered all of my questions.
When I returned to the front to settle payment, the staff was just as patient and helpful, answering every final question with genuine warmth. With the recommendation of a friendly optician, I ended up choosing a pair of frames outside my usual comfort zone, and I love how they look! That same optician even adjusted my old, crooked glasses so they fit properly again.
I told the team on my way out today how wonderful they were, and they truly deserve all the recognition (and hopefully a bonus for great reviews!). I wish I had caught everyone’s name alongside Christina’s and Dr. Clark’s, because the entire staff was phenomenal. You can tell they love working together, and it translates into exceptional customer service. I will most definitely be back!
4.5 ⭐️
This location was wonderful, all the employees were extremely nice, super attentive and my eye exam appointment ran on time. I was stuck between 3 frames and Mia really hyped me up and I was able to feel confident in my decision. The only reason I didn't give a full 5 stars was due to the fact that the eye exam for eye glasses only was advertised as $95 and the exam ended up being $139 (they explained the reason for this was because their doctor takes pictures of behind the eye instead of dilating; which is perfectly fine but I would've preferred knowing that prior to my visit). I paid the full amount + new prescribed frames and I was willing to pay what I had to for my new glasses, but not everyone can easily afford price changes out of the blue. Nonetheless, ny experience was lovely and I'd definitely recommend a family/friend to this location.
I’ve heard of Warby Parker for years but never stepped into a location until today and I’m so glad I did. The staff was very friendly and like them, the store was vibrant! It was refreshing to see a group of employees get along and be so willing to help each other.
My wife and I were assisted by Maria who was so kind and very knowledgeable. We were charmed by her passion and honestly just shocked by her great customer service! Even knowing our benefits wouldn’t renew until later in the year, she was more than happy to walk us through the process and gave us great tips on what frames would fit us best.
Pricing is also very fair, I wear progressives and have paid at LEAST around $600 on just the lens, on top of whatever the frames would cost which were usually in the $300 range. If I didn’t have insurance, my glasses with Warby Parker still come out to a bit less than the ridiculous lens price I’ve paid in the past, and that’s WITH their frame and the fancy extra dark transitions. On top of that, they don’t charge for the UV and anti-reflective coating and another one I can’t remember but I know I always add to my lenses for additional fees.
My wife and I will definitely be coming back to this location for exams and glasses as soon as our benefits renew for so many reasons!
I had such a great experience at the Warby Parker location in Dania Pointe! From the moment I walked in, everyone was incredibly friendly, welcoming, and eager to help.
A special shoutout to Leslie, who helped me choose and purchase three pairs of frames. She was absolutely amazing, so sweet, knowledgeable, and patient. She took her time with me, answered all of my questions, and never once made me feel rushed.
Dr. Clark was also fantastic. The eye exam was thorough, and she took the time to explain everything clearly.
Honestly, every staff member I interacted with was kind, professional, and genuinely cared about making sure I had a great experience. I left feeling confident in my purchases and really appreciated the outstanding customer service.
I highly recommend this location, and it will definitely be my go-to Warby Parker store from now on!
NM
Noel Madera
Jul 20, 2026
If I could give 10 stars to the service we got this past weekend I would. I went in for eye exam and it was smooth as can be. The doctor was very kind and helpful. She explained everything clearly and made the exam process easy. The rest of the staff afterwards took their personal interest and care for us up a whole new level. Once I got out of my exam, Ailleen (the best btw), had already gone through my profile and pulled the frames from my favorites list to try on and compare. She wasn't afraid to bring over other frames that I never would've considered. Everything she suggested I loved more than the ones I had picked myself. In the end I chose a pair of glasses and sunglasses that she suggested. On top of all of this amazing service, she also helped file all the paperwork and claims for my insurance for reimbursement. I didn't have to do anything besides provide my information. Ailleen and Maria were a huge help and stayed after closing time to help us pick out the right glasses and go through all of the process. We loved how all of the staff weighed in with their opinions to help us choose our frames. I really couldn't have asked for a better experience. I've been to plenty of Warby Parker stores and it's always a smooth experience, but this time this staff took it up a notch and deserve all the positive recognition they can receive. If you're looking for glasses and need to schedule and exam, this is the store to visit. You'll walk out so encouraged and feeling like you just spent some time with family talking and joking around but looking even better with new glasses.