Inpatient hospice care provided in a non-institutional lakefront setting. Located in Auburndale, Florida, serving patients and families in Polk County. The facility contains 12 patient suites each with private rooms, kitchenette and homelike amenities. Professional team members provide quality clinical care for acute pain control and symptom management. In addition, respite care is available.
Location
George C. Forsythe Hospice House | Good Shepherd Hospice
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.