Onelife Fitness - Tenleytown

Reviews

• JC

  Justin Case

  3 days ago
  5.0
  Excellent gym! The space is clean and fully equipped, including multiple lifting platforms and squat racks. The machines are well maintained, and there are plenty of free weights. After a tough workout, the recovery studio, sauna, and jacuzzi are the perfect way to wind down. OneLife practically sells itself, but the staff takes it to another level. The front desk is friendly and welcoming, and customer service is clearly a priority. Huge shout-out to Lizzy! She took the time to figure out my needs, helped me get set up with some great recommendations, and was incredibly patient with all my questions. Not only was she very knowledgeable about the gym’s offerings, but you can tell she genuinely cares about the people who come through and wants to make sure they are completely satisfied with their experience. I’ve already recommended OneLife to my family and friends, and I highly recommend it to anyone looking for a gym!
• SC

  Stanley Chema

  4 days ago
  5.0
  fun run calm balm working out makes me want to shout but i cant because that would make me lose clout
• DT

  DMV Trivia

  4 days ago
  1.0
  Witnessed staff racially abusing and using racial slurs towards a member they didn’t like
• BB

  Bllella

  Oct 16, 2026
  1.0
  ⭐ 1 STAR — ABSOLUTELY HUMILIATING, UNPROFESSIONAL, AND UNACCEPTABLE! I have never felt so embarrassed and disrespected in a fitness class in my life. Today’s experience was absolutely outrageous, and I am beyond disappointed with how this situation was handled. I walked into class, claimed my assigned number, and stood in the spot I had booked. An older woman then went to the instructor, Garry Jackson, claiming that I had told her to move. Instead of handling the situation calmly and professionally, Garry came over to my spot and publicly announced that people should not claim their assigned spaces, despite the fact that these numbers are reserved for a reason! His excuse? “We are a family.” Excuse me?! Being a family does not mean basic rules, reservations, and common courtesy suddenly stop applying. If the class has numbered spots, what exactly is the point of assigning them if members are going to be publicly shamed for using them as intended? What happened next was even more humiliating. I was standing there in front of approximately 50 people while the instructor addressed the situation, and people started clapping. I felt completely singled out, embarrassed, and made to look like I had done something wrong simply for claiming the spot assigned to me. Imagine paying for a fitness class, showing up as expected, and being treated as though you committed some terrible offense for following the booking system! Garry Jackson’s handling of this situation was deeply unprofessional. A good instructor knows how to de-escalate a misunderstanding, communicate respectfully, and resolve conflicts privately instead of turning a member into a public spectacle. There was absolutely no reason to make me feel humiliated in front of an entire class. And let’s talk about the membership fees! Between my husband and me, we pay approximately $200 per month. For what, exactly? To be embarrassed in public? To have assigned spots that apparently mean nothing? To attend classes that are always packed, with little apparent concern for members’ experience or comfort? This is completely unacceptable. What makes the situation even worse is that I reported the incident to management, and nothing was done. NOTHING! So not only was I treated this way during class, but my complaint was also met with what felt like complete indifference. A fitness studio should be a place where people feel welcome, respected, and comfortable. Nobody should have to worry about being publicly shamed for something as simple as claiming a numbered spot. There is a huge difference between creating a friendly, family-like atmosphere and allowing an instructor to embarrass a paying member in front of a crowd. I pay for a service, and I expect professionalism, fairness, and basic respect in return. I will not pay $200 a month to be humiliated and then ignored when I raise a legitimate complaint. This entire experience was disgraceful, and management’s lack of response only made it worse. I expected far better from a business that charges its members every month. Absolutely ridiculous. Deeply disappointing. Completely unprofessional. No, thank you!
• JR

  Joshua Rosenthal

  Oct 6, 2026
  4.0
  I gave this place a somewhat harsh two star rating last winter because of the crowding and my concerns with the corporation shutting down the nearby facility, Crunch. Perhaps it's the weather, but the crowds have eased a bit, especially if you go before 3pm on a weekday (before the high school kids start showing up), or after that time on a weekend day. The equipment is diverse and well maintained, and I like the staff a lot. As gyms go, it's pretty nice, and the vibe is positive.