Gaylord Specialty Healthcare is not your typical hospital. As a specialty hospital, we provide care and treatment beyond the scope of a traditional hospital. We live out our care philosophy of treating each patient as an individual by paying careful attention to each person’s unique needs. Inpatient complex medical care and rehabilitation are offered at Gaylord Hospital in Wallingford. Outpatient rehabilitation is available on our Wallingford campus and at our Gaylord Physical Therapy Orthopedics & Sports Medicine practices located in North Haven and Cheshire.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.