Do you do background checks on your Care Pro's?

Yes. We do background checks as well as drug screening

Do we do Supervisory visits?

Yes. We try to get out there a couple times a month, more if needed

Will we have multiple Care Pro's?

Depending on the schedule, days and hours, you may end up with more than one Care Pro. We do try to limit the number of Care Pro's going in and out of the home.

What happens if my Care Pro calls out for the shift?

We will always call the family to ask if they want a replacement. If they want coverage, we do our best to get the shift covered.

Do your Care Pro's provide transportation?

Yes. Our Care Pro's have valid driver's licenses and have reliable, insured vehicles.

NO, but we do 24/7 in hourly shifts. day shifts and overnights split into 8 or 12 hour shifts.

What types of insurance does Home Instead accept for payment?

Home Instead accepts Long Term Care (LTC) insurance for payment.

Is there a minimum number of hours required for scheduling care shifts?

Yes, there is a 4 hour minimum per shift, with a 12 hour minimum per week.

Are Home Instead Care Pro's insured and bonded?

Yes, all Care Pro's at Home Instead are insured and bonded for your peace of mind.

Does Home Instead perform background checks on its Care Professionals?

Yes, Home Instead conducts background checks and drug screening for all Care Pro's.

How often does Home Instead conduct supervisory visits at client homes?

Supervisory visits typically occur a couple times a month, with more visits if needed.

Will I have multiple Care Professionals assigned to my care?

Depending on your schedule and hours, you may have more than one Care Professional, but Home Instead tries to limit the number of different Care Pro's entering your home.

What happens if my assigned Care Pro calls out for their shift?

Home Instead will contact your family to see if you want a replacement and will do their best to cover the shift if coverage is requested.

Do Home Instead Care Professionals provide transportation services?

Yes, Care Pro's have valid driver's licenses and insured vehicles to provide transportation as needed.

Does Home Instead offer live-in care services?

No, Home Instead does not provide live-in care but offers 24/7 care through hourly shifts split into day shifts and overnights of 8 or 12 hours.

What nearby places can help me find Home Instead in Trumbull, CT?

Nearby places such as Polytron US (auto repair), and several Mutual of Omaha insurance offices are close by and recognizable landmarks to help locate Home Instead at 101 Merritt Boulevard, suite 22.

What financial and insurance services are near Home Instead that customers might find useful?

Nearby insurance agencies include David Russo - Mutual of Omaha, George Noujaim, Marie Wood, and Mutual of Omaha Advisors. There are also financial services like Avenue Capital Group and mortgage brokers such as Jim Adams at Mutual Mortgage.

Are there any childcare or educational centers close to Home Instead for families living in the area?

Yes, nearby childcare and educational centers include BrightPath Trumbull, Educational Playcare, The Feroleto Children's Development Center, and St. Vincent’s Special Needs Services.

Home Instead Sandy Hook/Trumbull | Trumbull, Connecticut

Services Provided

5 items

24/7 OnCall Service

We are available 24/7 after the office closes. We always answer our phones, and a live person is available to help with any questions or emergencies.

Hygiene Care

Non-medical hygiene care helps adults maintain dignity as they age while receiving the care needed to stay healthy and independent. When needs extend beyond your family’s comfort, we’ll provide a helping hand with: Bathing | Grooming | Bathroom Assistance | Dressing

Supervisory Support Care

We believe the right care approach can help anyone maintain a high quality of life even during the aging process. Let us create a personalized service plan that delivers stability, safety and compassion through: Genuine Relationship Building | Learning the Person’s Life History | Positive Reinforcement | Encouragement | Establishing a Stable Routine

Compassionate Care Support

Our compassionate Care Professionals deliver the practical and emotional care a family deserves throughout the end of life experience with: 24-hour Supervision | Medication Reminders | Overnight Supervision | Comfort Management | A Compassionate Ear | Respite Care

Mobility Assistance

Our team of Care Pros relieves the burden of decreased mobility with person-centered comfort services tailored to individual non-medical needs related to: Mobility | Sitting and Rising | Getting In and Out of Bed

Services - Master List

19 items

Services

Personal Care

Personal care assistance helps adults maintain dignity as they age while receiving the care needed to stay healthy and independent. When needs extend beyond your family’s comfort, we’ll provide a helping hand with: Bathing, Grooming, Bathroom Assistance, Dressing, Mobility, Sitting and Rising & Getting In and Out of Bed

Alzheimer's and Dementia Support

We believe the right care approach can help anyone maintain a high quality of life even in the face of memory loss. Let us create a personalized care plan that delivers stability, support and compassion through: Genuine Relationship Building, Learning the Person’s Life History, Positive Reinforcement, Encouragement & Establishing a Stable Routine.

Companion Care

Our expert caregivers can help prevent your loved one from feeling lonely. Companionship for the elderly includes activities that stimulate the mind and keep the body active, such as: Creating Photo Albums, Listening to Music, Organizing Closets, Crafting, Gardening, Walks & Playing Cards.

Transportation

When driving becomes challenging for elder adults, they can rely on an expert caregiver to safely provide transportation to various appointments and activities, such as: Doctor Appointments, Worship Services, Senior Centers, Fitness Classes, Club Events, Volunteer Meetings & Museums.

Light Housekeeping

Our trained caregivers provide a clean home to live in and nutritious meals through services like: Light housekeeping, Meal Planning, Recipe Research, Cooking, Grocery List Preparation & Grocery Shopping.

Hospice Support

Our compassionate caregivers deliver the practical and emotional care a family deserves throughout the hospice experience with: 24-hour Home Care, Personal Care, Medication Management, Overnight Care, Respite Care & a Compassionate Ear.

Chronic Condition Support

Living with a chronic health condition can feel overwhelming and draining for everyone involved. Our skilled caregivers relieve the burden with person-centered care tailored to individual needs.

24-Hour Care

Home Instead offers highly trained, trustworthy caregivers to assist your loved one around the clock. We can tailor this home care to meet your needs by using live-in services with a single caregiver or hourly caregivers with multiple shifts.

Veteran’s Care

Home Instead is a certified VA provider. We provide guidance and support for our veterans to work with the VA and get approval for home care benefits. We also help our clients learn about other VA benefits like Aid and Attendance which can provide financial assistance for spouses of veterans.

Meal Preparation

Healthy, home-cooked meals tailored to individual dietary needs, tastes, and nutritional goals.

Medication Reminders

Friendly, consistent medication reminders to support proper medication management and overall health.

Bathing and Grooming Assistance

Gentle support with bathing, grooming, and dressing to enhance comfort, safety, and self-esteem.

Toileting and Incontinence Care

Compassionate help with toileting needs and incontinence care, always preserving dignity and safety.

Hospital or Facility Bedside Care

1 on 1 bedside care so that you or a loved one may have their personal needs addressed without delay.

Mobility and Transfers

Safe, trained assistance with movement & transfers from beds, chairs, and other surfaces to support mobility and prevent injury.

Stand-By Support

Supportive assistance during walking, transfers, and activities to encourage mobility and independence.

Cognitive Engagement

Activities and conversation designed to stimulate mental acuity, memory, and emotional connection.

24x7 On Call Support

Reliable, round-the-clock assistance for urgent care needs, schedule changes, and caregiver support — ensuring help is always just a phone call away.

Long Term Care Insurance

We help our clients file claims and process Long Term Care Insurance benefits. Our streamlined process allows for quick reimbursement and accurate information for LTC insurance companies. We provide this services at no cost for our clients.

Reviews

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Bonnie Vohden

Aug 27, 2020

5.0

For the first time in her life, my mother needed assistance with daily living in her home. At 86, she was diagnosed with stage 4 cancer, and was mostly confined to a wheelchair. With her children living out of the area, I urgently needed to find caregivers who would take care of her and her home, and treat her with kindness, compassion, respect and dignity. After interviewing several agencies on the phone in central and western Connecticut, I instantly connected with Sharon at Home Instead Senior Care in Trumbull CT. My mom and I met with Sharon and not only did we appreciate her ability to accommodate exactly the schedule we requested, she spent time reviewing the home to make sure it was safe for my mom. Sharon also gave us helpful advice including getting a lock box for the door as well as keeping a chart for her daily medications, and she made wonderful recommendations for nutrition. After we started using Home Instead, we learned that someone is literally on-call 24/7 and their customer service is outstanding. While all of the above impressed me, what was truly extraordinary were the caregivers she selected to assist my mom. Every single aide assigned to her case was compassionate, tender, kind, helpful and attentive. They did her grocery shopping, cleaning, laundry, cooking, and ran errands. They were always on time or early, and when needed, they stayed late. When my mom was readmitted to the hospital, Sharon allowed us to go day-by-day, without fees, while still keeping my mom's aides available for her return home. It would have been extremely difficult for our family to honor my mother's wishes to live at home at this time in her life without all the wonderful people at Home Instead. We are so grateful to the entire staff, and especially the outstanding care givers, for the peace of mind they have given us, and the incredible care they have given to my mom.

nancy marasco

Apr 16, 2019

5.0

There are a lot of companies similar to this. After interviewing them, hearing them smiling over the phone and the way they care for my uncle I believe we made the right choice

Susan Powers

Jul 12, 2015

5.0

We employed Home Instead Trumbull for in home care for my dad for over a year. They were amazing. They really care. It didn't matter when you called there was a person on the other end of the phone. They were great at finding the right fit for my dad. The care giver we had was wonderful. She was able to handle dad in every way. She was understanding and kind. This is a well run organization that has a passion for what they do and take pride in doing it right. The customer service goes above and beyond. I would highly recommend them.

Frequently Asked Questions About Home Instead Sandy Hook/Trumbull

Do you take health insurance?

We only take LTC (Long Term Care) insurance

Do you have a minimum number of hours?

Yes, we have a 4 hour minimum per shift, with a 12 hour minimum per week.

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