Family Pride Private Home Care is a family-owned, non-medical home care agency based in Oxford, Connecticut. We provide compassionate in-home care for seniors and adults who need support to live safely and independently at home. Our services include companionship, personal care, bathing and hygiene assistance, medication reminders, meal preparation, light housekeeping, and respite care.
What makes Family Pride different is our flexibility because we offer no contracts and no minimum hour requirements, allowing families to get exactly the care they need. We proudly serve Oxford and all of New Haven County, Shelton and now proudly serving New London County along with the surrounding Connecticut communities with reliable, personalized care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.