The Hartford HealthCare Cancer Institute brings you more access to cancer care in Eastern Connecticut. With offices in Norwich, Plainfield, Waterford and Windham, we offer a full range of diagnostic, treatment, education, and support services, all close to home.
As the charter member of the Memorial Sloan Kettering Cancer Alliance, we bring you more access to world-renowned clinical research trials. The Cancer Institute also follows the cancer treatment standards and protocols developed at Memorial Sloan Kettering, the premier cancer treatment center in the country.
Location
Hartford HealthCare Cancer Institute at Backus Hospital
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.