Since 1971, Yale Health Center has been the principal provider of acute, specialty, and primary care for Yale University students, faculty, staff, retirees, and their families. Over 50 years later, Yale Health has more than 40,000 members who come from every state in the country and nearly every country in the world. As Yale’s preferred provider of healthcare programs and services, Yale Health provides access to a unique model of care that delivers extraordinary care and services to its members, all located under one roof, in our Primary Care Medical Home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.