DOCS Urgent Care on Chapel Street brings convenient, walk-in care to downtown New Haven, East Rock, and the Yale area.
Our board-certified providers treat colds, flu, sinus and ear infections, sore throats, minor cuts, sprains, strains, and rashes, with school, sports, and work physicals available too. Rapid testing for flu, strep, and COVID is on site.
No appointment is needed: we focus on getting students, families, and professionals seen quickly. Most major insurance accepted, with clear, affordable pricing.
Walk in during our convenient hours, or call ahead to confirm today's hours before your visit. Trusted neighborhood urgent care in the heart of New Haven.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.