Rehabilitation CenterHospice & Long Term CareNursing HomeRetirement Community
Arden Care Center is a 267-bed skilled nursing facility offering post-hospital rehabilitation in eight short-stay suites and one transitional suite and the center also has a specialized 70-bed memory support unit for residents with Alzheimer's or dementia. Our medical director is associated with Yale New Haven Geriatric Services and works closely with our nursing and rehabilitation staff to ensure the best outcomes for our patients. We accept Medicare, Medicaid, and most private insurances. Arden Care Center is an American Healthcare Association (AHCA) Bronze Quality Award winner and was honored in 2020 by the AHCA Quality Initiative Recognition program for achieving improvements in all four quality tiers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.