King Soopers Pharmacy

Reviews

• LL

  Luna

  6 days ago
  1.0
  This has been my pharmacy ever since I moved to Colorado last February, in 2025, and they've been fantastic up until a few months ago. I don't know what changed, but ever since then, I have caught them in MANY lies, and they have been making it very difficult for me to get my medication. The most recent thing they did (this week) was tell me that "my doctor put a note in with my prescription telling them they weren't allowed to fill it, or allow me to pick it up, until a certain date that they gave me." Which is when I will be completely out of this medication; and I always pick it up the day before that I'm out. Which makes sense, and is totally LEGALLY allowed! So I called my doctor's office to see if they were lying again, because I knew for a fact that that could not be true after the conversation that my doctor and I had. And shocker! I was correct. They had lied to me AGAIN! The woman I spoke to at my clinic said that she sees absolutely nothing of the sort in my file about the prescription, and there's no reason at all that I shouldn't be able to pick it up on the day I usually do. And her knowing my doctor as well as I do, also agreed that he would never put that in there! So this is yet another lie that I have caught them in. 😒 I don't know what they're trying to do, or why they are doing this? But with all the terrible reviews they already have, you'd think that they would start doing something about this? Not making things even worse! I know they are very busy, and blah blah blah. What pharmacy isn't? If you're going to go into that line of work you should understand that it's going to be a stressful career. You also need to understand that people need their medications, and some of them are life-threatening when they don't have them on time! So those should be their priorities... We shouldn't also NEVER be lied to, AT ALL, for ANY reason; and they should absolutely NOT be making up stories about our doctors putting notes in with our prescriptions when they did no such thing! (Which is probably being done to try to ease the pressure on themselves..) but regardless, it's not right, it's immoral, and it's probably illegal as well! It's a good thing that they are opening another king soopers here in town, because I've been ready to just start going to a different one out of town from now on. Especially after these new and most recent lies from them. This is definitely a first with any pharmacy that I've experienced in my entire life, and I'm almost 40 years old! Not once have I been lied to my face about something that my doctor didn't actually say.... What sucks? Is that before these last few months, they were 5 stars all around to me! For over a year! So like I said, I don't know what changed, but now I cringe at the thought of having to call, or deal with them in any way. So I urge all of you to go to any other pharmacy possible. If you prefer king soopers, go to one out of town! One that has good reviews, not horrible ones! To one that has people who actually care about what they're doing for a living and want to help people, not hurt them!
• AS

  Agnel Soundron

  Mar 7, 2026
  1.0
  Terrible and very unfriendly customer service.
• BS

  Brittney Statler

  Feb 9, 2026
  3.0
  This pharmacy is useful for quick, simple transactions. For highly regulated or expensive drugs, you will likely have a more positive customer service experience and obtain the medication for cheaper if you go elsewhere. Personal Example: I obtained a 30-day supply of a highly regulated drug from Summit Pharmacy for $82; all transactions were efficient and all-based. King Soopers charged me $220 for the same 30-day supply, and staff was consistently belittling during our interactions.
• MP

  Merlene Patterson

  Nov 7, 2023
  2.0
  Windsor king soopers pharmacy needs new help. I was trying to stick with them, but after today!! No thanks! This older lady answering the phone was rude and not helpful in the least! First, they don't let you know when they don't have the medication in stock, then she proceeds to tell me none of the other king soopers will either. Call my doctor she says! But I called the Loveland one and they were very nice and they had what I wanted. Hmmmm! The 253 E. 29th St. In Loveland have always been nice and helpful on the phone. This lady should be fired it sounds like by reading the reviews!! And Loveland had it ready 15 minutes after I called !!!
• JG

  J Greenough

  Jul 20, 2022
  3.0
  This pharmacy has really suffered since COVID. A number of their staff quit to avoid the jab, & this really impacted the great customer service they use to provide. Closing the drive-thru was the worst choice though, for someone like me who can't stand very long. I am giving them 3 stars, because I think the limited staff has done the best they could under the circumstances.

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