Miracle-Ear Hearing Aid Center

Reviews

• VG

  Victoria Graham

  3 days ago
  5.0
  I found the customer service to be excellent. They heard my needs and made sure I could get the best product for my needs.
• TM

  T M

  Aug 12, 2026
  5.0
  I had a great experience here I was so nervous my first visit Tina was great answering all my questions my return visit was with the Drake who also was great at explaining everything about the hearing aids I'm so glad and very fortunate to have hearing aids and can actually hear and understand conversations with family ,friends etc. This is the place to come for your hearing tests as well as the Hearing Aids . There the best
• CS

  Cecilia S

  Jul 21, 2026
  5.0
  I was a first time hearing aid customer at Miracle-Ear and my experience was outstanding. Drake spent his time explaining everything that was going to occur and it went extremely smooth. This man knows his product and delivers a great tool that I needed. I now am hearing everyday sounds that I haven't heard in many years. Thanks again Drake! see you soon for the follow-up appointment.
• DR

  David R.

  May 19, 2026
  5.0
  The consultant here is so professional and kind! I will always trust my grandparents to come here and get proper service. Their life came back!
• AA

  Amy

  May 12, 2026
  1.0
  Beware of Miracle-Ear — and not just this location, but the company model in general. The Hearing Instrument Specialists (HIS) are sales-based employees who work on commission. The more expensive the hearing aids they sell, the more money they make. Consumers should understand that an HIS is not a medical doctor or physician, despite the language sometimes used in these offices. At this location specifically, the receptionist repeatedly referred to the HIS as “the doctor” or “physician,” which felt intentionally misleading and designed to build false medical authority around a sales process. When we decided to return my father-in-law’s hearing aids, we explained that instead of paying nearly $8,700 through Miracle-Ear, we would be purchasing comparable medical-grade hearing aids through Costco for around $1,600. Those hearing aids also include warranties, cleanings, repairs, follow-up adjustments, and ongoing support. What was especially surprising was that the HIS actually called another employee at the Lakewood location to question whether Costco truly offered medical-grade hearing aids at that price. Ironically, the employee he called previously worked for Costco and confirmed that yes — Costco absolutely provides legitimate medical-grade hearing aids at a fraction of the cost. Consumers deserve transparency, not pressure tactics or misleading terminology. Before spending thousands of dollars, do your research, compare options, and get pricing from places like Costco first. It could save you thousands.