Eyemart Express

Reviews

• SP

  Stella Powell

  6 days ago
  5.0
  Helpful, excellent customer service, great price range selection :)
• DS

  Darlene Sowles

  6 days ago
  5.0
  Great service. Love the huge selections of frames!
• SM

  sam m

  Apr 17, 2026
  1.0
  Took my daughter in today and the blond lady was soooo rude her tone was short condescending and rude. You can fully tell she hates her job and helping people. She keep telling us to go to Abba eye care so we did the guy there was amazing and my daughter got way better glasses for less then what the lady said they would be ...
• AA

  Alice Anderson

  Mar 28, 2026
  5.0
  The Optometrist was very polite, and made me feel like I was in good hands with my eye care. The office is small but cozy and inviting. The staff was friendly and prompt. I didn't know shat to expect but I was very pleased. I had been going to the same eye Dr for years. I'm glad I made the right choice. Thanks to everyone there. Also the speed of how fast my glasses where complete after my visit was amazing. I usually have to wait a day or so. So that was refreshing.
• CE

  Cindy E.

  Mar 21, 2026
  1.0
  It’s been a long time since I’ve been here and I remember the doctor being good, so I decided to try to schedule appointments for my family. After 2 bad experiences with office staff and over a month out for appointments, I have changed my mind. I first called to ask if they take Medicaid. The man who answered the phone asked, “For exams or glasses?” I was confused about why that made a difference but said, exams. He said, “then yes we do.” I asked if they didn’t take Medicaid for glasses and he said, “Medicaid stops covering glasses after 20.” The assumption that I was calling to make an appointment for myself is just ridiculous and even so, the answer to “Do you take Medicaid?” is yes. It is not correct that they don’t accept Medicaid for glasses, they were just making an assumption and giving me coverage information, which I already knew. Then, I put an appointment request in on their website for my 13 year old and sent a message explaining that I needed to make appointments for all of my children and myself but the scheduler was not working correctly. They then called my number and assumed I was the 13 year old. SMH. I’ve seen other complaints online about their staff, who clearly need to be trained better. I don’t know what world they are living in where children are scheduling their own doctor’s appointments.

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