The City of Pueblo has partnered with Crossover Health to offer city employees and eligible dependents (ages 0+) affordable, team-based healthcare at the City Employee Care Clinic.
Services include coordinated Primary Care, select Pediatric Care, Occupational Medicine, and Care Navigation—available both in-person and virtually. Members have access to a dedicated Care Team, ensuring personalized, whole-person care built on trust. The Care Team also assists with referrals to in-network specialists as needed.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.