The mission of CTSA is to provide high quality care, patient and physician education, seamless communication, and convenience for patients with diseases of the heart and chest. CTSA provides a wide array of surgical treatment for cardiopulmonary disease, including innovative procedures not offered elsewhere, with top tier patient outcomes. Education of patients and physicians about cardiovascular and thoracic diseases and the treatment options is essential to empower their decision making. Clear, effective and timely communication is the best tool in helping the patient and family understand the patient’s condition, the treatment options, and the expected course of treatment and recovery.
Location
Cardiac and Thoracic Surgery Associates - Lakewood
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.