Crossroads Dental

Reviews

• SW

  Sherry Withee

  Jun 19, 2026
  5.0
  Excellent dental care. 👌
• JW

  Jeremiah Windscheffel

  Jun 18, 2026
  5.0
  I’ve been coming here for the last 15 years. Great dentist, great staff.
• TC

  Tessa Calloway

  Jun 9, 2026
  1.0
  I had an appointment at Crossroads Dental on December 2, 2025. Prior to my visit, I called the practice specifically to ask if they were in-network with my insurance. Their representative explicitly confirmed that they were. On the day of my visit, the office stated there was no balance due and that I was good to go. Six months later, on June 2nd, I received a call asking if I still wanted to keep my next appointment since I am "out-of-network." They then casually mentioned that I had an outstanding balance of nearly $250 from my December visit. I had received zero communication or billing statements from the practice in the six months following my appointment. When I contacted the practice to dispute this, they mailed me a letter containing my full account history to show their billing timeline. The letter states they generated a statement on January 6th, which notes it was an "in-person statement" even though I was not at the office in January and never received it. I explained that the only reason I went to their practice was because their representative specifically told me they were in-network. If they had communicated any uncertainty, I would not have gone. They stated that it is ultimately the patient who has a contract with the insurance, and while they did their best, it is not their fault they provided incorrect information prior to my visit. I contacted this practice specifically to ensure they were in my network, and they assured me they were. Now, they expect me to figure out a $247 dental bill that I specifically contacted them prior to avoid. I would recommend going to a practice that stands by the information they give you and won’t leave you on the hook based on the incorrect information they gave you.
• LG

  Linda Gallet

  May 22, 2026
  5.0
  Jessica was my hygienist. She was efficient, professional, and very kind. Dr. Gadekin was asked to look at a trouble spot in my mouthe. He gave his expertise about a possible crown in the future. It was not necessary right away. This diagnosis helps me plan financially for the repair. I have gone to Dr. Gadekin for years. I trust his dental practice. Very pleased with his careful analysis. .
• CN

  Carol Ann Niles

  May 12, 2026
  5.0
  My oral hygienist, Jessica, gave me very efficient and comfortable attention.