City Market Pharmacy

Reviews

• LP

  Lily PM

  Jul 13, 2024
  1.0
  Got my prescription sent in hours before I went to get what I needed. The gal in the pharmacy was pretty rude in my eyes. I asked her about the item I needed and she blankly just told me they didn’t have it, I tried to explain my doctor notified me that they had ALREADY sent in the prescription a couple hours ago but she continued to tell me they did not have my prescription without even looking or communicating with her peers about the situation . I pulled my phone out to see if I could call my doctor for before the staff member just dismissed me crudely and welcomed another guest the check out. I walked away and started calling my doctor only to hear the same staff member call me a couple minutes back and said she had my prescription and it had just been sitting on the fax. She asked us to come back 30 minutes later for something they just needed to slap a sticker on. I was annoyed and frustrated with how this employee treated me, as well as how this pharmacy ran. Some training in costumer service would do well. Dont need to be rude.
• MD

  Mishell Diaz

  Mar 3, 2023
  5.0
  Friendly staff and we always get our medication on time.
• RL

  Rod Lock

  Feb 19, 2023
  5.0
  Always pleasant and nice. They are always helpful in answering my questions
• RF

  Rebecca Foster

  Sep 21, 2019
  1.0
  I recently had a prescription filled at City Market in Granby for Clonazepam...!! My late son and I have had problems filling out a prescription for this sedative in the past...Too many in fact !! That is why I am writing this review. My son was a severe Epileptic and suffered dilipating Tonic/Clonic Seizures.....He also suffered from extreme anxiety and depression which could have been side effects from his TBI plus his Seizure medicine...His primary physician and his Neurologist would prescribe him clonazepam for this condition...I was also prescribed Clonazepam for anxiety....!! It is tough being a guardian and a caregiver...!! Recently, my son passed away from SUDEP ( Seizure causing death)...I was diagnosed with PTSD and my doctor put me on Clonazepam for anxiety !! The first prescription was filled on time...I have gone several months without having this prescription filled...I asked my doctor to refill my script...It was sent over immediately to City Market. They said they never received it...I had them send my primary doctor a request once more...My doctor again sent in a request to refill this script. I spoke to the doctor and she said she faxed the first one to City Market as soon as I had called her and had no idea what happened to it. My late son and I have had this problem continuous times with City Market in the past. Barbara ...one of the pharmacists that works there has blamed it on the primary doctor's fax machine ( Middle Park Medical Center ) etc. We have not had problems with any other prescription other then Clonazepam....It is very fishy that this prescription refill for Clonazepam seems to continuously get lost between my late son's and my Primary care Physicians...!!! I asked to speak to the Manager and what his name was but they would only give me his first name which is Nathan and said he is there on weekends !? I have not complained about this in the past but this definitely needs to be investigated...!!!!
• LL

  Lexus Reynolds (Limmer)

  Aug 7, 2019
  1.0
  Easily the worst store to have a prescription filled. They are super rude, and irritated at everything. I called to get a prescription switched from another city, they said they'd have it in an hour. I went the next day, and they had no record of even switching. Today, I got a text my prescription was ready, so I make the 30 minute drive to pick it up. And it wasn't ready. They said they needed another 30-45 minutes. Nope. Switching to Safeway .

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