Mercy Hospital is an 82-bed acute-care hospital in Durango, Colorado. Mercy Hospital was founded in 1882 but has grown to become Southwest Colorado's largest and most technologically advanced medical facility. It is the only hospital in the region to receive from Medicare a five-star rating for overall hospital quality. Mercy Hospital's areas of specialty include orthopedic and spine surgery, cardiology, emergency, and trauma care, cancer care, and more.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.