Urgent CareCritical Care MedicineMedical ClinicHealth Clinic
OnPoint delivers extraordinary medical care in a warm, friendly environment when you need it most. Established in 2009, we address patient frustrations with difficult access to primary care appointments and overcrowded emergency departments. We aim to provide better customer service than traditional emergency care, creating a superior healthcare experience at our urgent care center.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.