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OnPoint Urgent Care - Aurora

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About

Urgent CareCritical Care MedicineMedical ClinicHealth Clinic
OnPoint delivers extraordinary medical care in a warm, friendly environment when you need it most. Established in 2009, we address patient frustrations with difficult access to primary care appointments and overcrowded emergency departments. We aim to provide better customer service than traditional emergency care, creating a superior healthcare experience at our urgent care center.

Location

OnPoint Urgent Care - Aurora
24300 E Smoky Hill Rd #120, Aurora, CO
80016, United States

Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday8:00 AM - 7:00 PM
Sunday8:00 AM - 7:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.