Club Pilates

Reviews

• MX

  Mir Xiong

  Feb 25, 2026
  1.0
  I have been a loyal Club Pilates member in Chicago for 2 years and absolutely love my home studio, which is why this experience was so disappointing. While visiting, I brought my sisters to try Pilates for the first time. We attended the free 30-minute intro class with Robin, who was fantastic, welcoming, clear, and encouraging. Afterward, I specifically asked her if the Center & Balance 1 class the next evening would be appropriate for beginners, and we were reassured that it would be. We each paid $29 to sign up. Unfortunately, the Center & Balance 1 class experience was very poor. When we entered the studio, the instructor (Dwight) told my sister her reformer had been adjusted for a tall person but did not initially offer to change or adjust it for her. As first-timers at this location, we didn’t know what that meant. Eventually he did come over to make adjustments just before class started. Throughout the class, Dwight’s instructions were vague and lacked clear demonstration. My sisters did not understand common cues like “prancing” or “mermaid position,” and there was no effort to guide or correct them. I found myself helping them follow along. Also the class structure felt disorganized. At one point, we sat idle on the reformer while Dwight talked about his AI music playlist. It felt like paid class time was being wasted. When TRX straps were introduced (which my sisters had never used), they were positioned high on the springboard and we struggled to bring them down and adjust them. Dwight did not come over to assist, instead another class participant came over to help us and show us how to adjust the straps. Dwight was just standing at the front of the class watching. After speaking so highly about Club Pilates to my sisters, I was honestly embarrassed that this was their first full class experience. Instead of encouraging them to join, I left feeling I couldn’t confidently recommend this Pilates studio. This experience did not reflect the level of instruction and service I’ve consistently received at my home studio. Be warned: DO NOT SPEND YOUR TIME OR MONEY AT THIS CLUB PILATES ARVADA. PLEASE READ THE OTHER LOW STAR REVIEWS, THEY ARE RIGHT!
• KM

  Karen Miller

  Dec 11, 2025
  2.0
  Terrell is the only good teacher at this studio. I don't know if she owns this franchise or not but if she does, she needs to pay more attention to who she hires. I have an unlimited "passport" membership which means I can go to any Club Pilates in the country. I live in Fort Worth and the Club I go to is unusually amazing. The instructors are excellent! engaged, well trained, detailed in their instruction and their classes are varied. Meaning they use the reformers, the chairs, the TRX, and the boxes. Multiple instructors have a cult following. The instructors pride themselves on being creative, varied, knowledgeable, and making the classes so enticing that all classes are full. But my daughter and her family live in Arvada and we visit frequently. The Wadsworth location is most convenient for me. But going forward, regardless of the long drive, I will go to Boulder where the classes are better. The Arvada studio has instructors who are the absolute opposite of my home studio. The instructors are disinterested,not engaged, boring, not creative, burned out, giving the vibe that they just want the class to end. And it is obvious. They are just going through the motions and doing the least amount they can to just finish. It is so much of a drag that you never want to go back. Think monotone, basic, instruction if there is any instruction at all. Many "instructors" ( if you want to call them that) will just do mundane, routine moves on the reformers and only the reformers. There is no effort to use other equipment or mix up the routines. And it is obvious they are bored themselves. There is absolutely no enthusiasm to speak of.
• AS

  Ann Stehling

  Mar 3, 2025
  1.0
  I have taken over 140 classes at this location and was an unlimited member for about a year. This is the most poorly managed studio I have ever dealt with in my life. When I first started going to classes, they were charging me for multiple memberships and it took weeks of calls and emails and in person follow ups to get it resolved. I don’t think I was accurately refunded the overpaid amounts but I ran out of energy to fight it. I have had even more trouble trying to cancel my membership, and they continue to charge me even after I followed their instructions for how to cancel (mind you, it took several calls and attempts to cancel before I could even figure out how to do it). The front desk is run by an ever rotating gaggle of teenage girls who have no idea what is going on. It is essentially impossible to get in contact with a manager, and frankly I am astonished that no one has ever apologized for how poorly I’ve been treated. DO NOT waste your money at this location. They are a disaster and have wasted an unbelievable amount of my time with their incompetence. REVISED to add that I was issued a refund of an unapproved charge after this review was posted. The manager asked me to delete my review, which I will not do.
• RS

  Rachel Sullivan

  Nov 19, 2024
  5.0
  I’ve been going to this studio for a couple of months now as a newbie and have been loving it! Receptionists are always friendly, place is always clean, classes are always on time. I think I’ve attended all instructors classes but I typically take Carissa and Robin’s classes and love them. Definitely recommend!

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