Site for Sore Eyes - Walnut Creek

Reviews

• TT

  teresagp

  Feb 18, 2026
  5.0
  I had a great experience at this glasses store! From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely helpful. They took the time to understand what I was looking for and offered thoughtful recommendations without any pressure. The selection of frames was impressive—stylish, high-quality, and available at a range of price points. The fitting process was smooth and professional, and they made sure my glasses were perfectly adjusted before I left. My new glasses are comfortable, look great, and my prescription is spot-on. Excellent customer service, great selection, and a seamless experience from start to finish. I highly recommend this store to anyone looking for quality eyewear and top-notch service!
• MR

  Maedeh Rad

  Aug 22, 2025
  1.0
  I am extremely disappointed with my experience at Site for Sore Eyes. I placed an order for prescription glasses for my son two weeks ago. They were supposed to be ready last week, but I received no update. When I called, they told me it would be ready this week, but it wasn’t. I called again, and now they say it will be ready next week. The service is incredibly unprofessional, the prices are much higher than other places, and there is a complete lack of respect for the customer’s time. I have never had such a poor experience anywhere else.
• JG

  Juan Gaviria

  Aug 7, 2023
  5.0
  Rebecca (manager) and assistant saved me! Helped me fix a lens that had come off; free of charge. Will surely come back for prescription and new frames.
• AT

  Agnes Terenyi

  Nov 2, 2021
  5.0
  I had an amazing experience shopping for new glasses here. I've always been dreading shopping this because I have a small face for an adult and have a hard time finding glasses that fit and look good on me, but this was the first time I actually enjoyed it. Jackeline has been so supportive and worked hard to carefully select frames that look good on me. She's been very patient and clearly focused on finding a frame that makes me look good. Thanks to her I was encouraged to try different styles that I haven't worn before and chose one that makes me look more cheerful and fun: I've gotten so many compliments on it from my friends and family! I'm really grateful for the help and will definitely be back!