Children's Dental FunZone - Van Nuys

Reviews

• NL

  Nelly Lopez

  Jun 20, 2026
  1.0
  I can’t wait to be done with this place, ortho wait times are crazy! Most visits 50/50 are over an hour wait. That’s not right. They gotta do something to fix that. But honestly don’t even care, I won’t be returning after my daughter is done with her braces.
• SH

  Srapian Home

  Jun 12, 2026
  5.0
  Exceptional customer service very thoughtful and professional dentist and staff. My children look forward to going to the dentist
• ID

  Ijeoma Davenport

  May 20, 2026
  3.0
  Front desk staff was really nice and helpful. The office manager was nice and he showed concern for my kid. I really appreciate the three of them.
• SB

  sylvia boyadzhyan

  May 6, 2026
  1.0
  Honestly terrible service no compassion for customers. The first dentist I worked with was great but the second dentist couldn’t get my kid off the chair fast enough. They also swindled with pricing 2x making me have to pay double for what was already discussed and paid weeks in advance. Now I have to stop my services midway through for my child due to this unprofessional behavior.
• CM

  Cristina Millan

  Mar 24, 2026
  1.0
  My daughter's orthodontic treatment at this office have been very frustrating and stressful experience from the start to finish. When we first started, there was a different orthodontist (I unfortunately don't remember his name) who was excellent--kind, professional, and always took the time to explain everything clearly. After he left, the current orthodontist has been the complete opposite. He does not explain procedures, seems annoyed when asked questions, and overall gives the impression that he does not care about his patients. One of the first issues we encountered was with my daughter's headgear. Initially, we were provided extra pads to prevent irritation, which is standard since they get dirty and would cause a rash to my daughter's chin. Later, we were told we would have to pay $140 for the replacements. The orthodontist simply told me to clean the old ones, even though they were worn out and causing skin irritation, and I would clean them but they were worn out. Another major concern was the bite blocks placed on her molars. These fell off at least 10 times--some even during the night, creating a choking hazard. We had to return to the office repeatedly to have them reattached. Eventually, I insisted they be removed because I no longer felt they were safe. Things only got worse toward the end of treatment. On January 15th, a dental assistant named Ezequiel took an ultrasound inside my daughter's mouth for her retainer measurements. He was very rough to the point where my daughter had to raise her hand because she was in pain. When I asked him to be more careful, he became visibly irritated and dismissive. His behavior was unprofessional and completely inappropriate, especially when working with children. On February 17th, my daughter's braces were removed, but her retainer did not fit her which means that the last dental assistance did not do the correct measurements. When we returned on March 17th expecting to finally receive it, we were told it had not even been ordered. This was incredibly upsetting and unacceptable. To me it looks like they are doing all this on purpose. I spoke with the manager, Danny, who has been the only person trying to help. He offered to provide an extra retainer at no cost and said it would be expedited. However, communication has still been poor, and there has been no consistent follow-up. We are now scheduled again for March 30th, and I sincerely hope the retainer is actually ready this time. Overall, this office shows a serious lack of professionalism, communication, and patient care. Between repeated errors, unsafe situation, and dismissive staff behaviors, this has been a terrible experience. If I had known it would be like this, I would have never brought my daughter here. My son goes to a different Orthodontist and I have never had any issues there. Nothing compare to this place.

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