LensCrafters

Reviews

• JS

  Jared Sayas

  May 9, 2026
  5.0
  Stella is an amazing associate. My mother and I came in and needed our glasses adjusted. She helped us out, and we were in and out of there within 5 minutes.
• RA

  RC alonzo

  May 1, 2026
  5.0
  The service was excellent!!! They had my sunglasses fixed for me at no charge at all!!! They put in a new screws. I appreciate your help! Thank you very much Stella at Lens Crafters Del Amo Mall!!
• DV

  Dyan Van De Velde

  Apr 29, 2026
  5.0
  The manager helped me in the store and was cheerful, nice, very helpful and a pleasure to work with. I would recommend this store to anyone for their glasses.
• FC

  Fernando Castillo

  Apr 25, 2026
  5.0
  This store has the best customer service, everyone there as a team worked well, thanks to everyone at this store who took care of me to purchase my Prada sunglasses. I would highly recommend this store.
• DO

  don omitee

  Apr 16, 2026
  4.0
  I'm trying to acquire my prescription so I can shop around for lenses. I called in and the lady I spoke with stated she would not give it out due to California law and told me to look it up then when I asked to be quoted for upgraded lenses she told me to come in as they are "too busy". I spent around $1000 within the last 8 months and this is the customer service I get? The law only requires to identify the person, so providing my birthday and name would be suitable. I am legally entitled to my prescription without jumping through hoops. Might want to be careful claiming this is the law and that it is mandatory to come in to acquire this. Edit: I called back later to speak with someone else. I spoke with a very nice gentlemen who let me know he couldn't email since his system has no way to do that but that he could mail it to me. Very thankful for this associate. Raising review from 1 to 4 stars as I feel this still needs visibility for others.

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