Includes a comprehensive eye health check and new prescriptions for glasses and contacts
Brand Certified
Warby Parker The Promenade at Westlake
4.8(192 reviews)
Certified by Warby Parker The Promenade at Westlake • Aug 30, 2026
Business Details
140 Promenade Way, Thousand Oaks, CA
91362, United States
Certified by Warby Parker The Promenade at Westlake • Aug 30, 2026
(805) 222-7353
Certified by Warby Parker The Promenade at Westlake • Aug 30, 2026
https://stores.warbyparker.com/ca/thousand-oaks/140-promenade-way
Certified by Warby Parker The Promenade at Westlake • Aug 30, 2026
About
Certified by Warby Parker The Promenade at Westlake • Aug 30, 2026
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Certified by Warby Parker The Promenade at Westlake • Aug 30, 2026
Warby Parker The Promenade at Westlake
140 Promenade Way, Thousand Oaks, CA
91362, United States
Hours
Certified by Warby Parker The Promenade at Westlake • Aug 30, 2026
Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
Products & Services
1 list · 6 items
Explore offerings from Warby Parker The Promenade at Westlake on 140 Promenade Way in Thousand Oaks, with popular pediatric eye exams and adult eye exams available at this location.
Reviews
4.8
192 reviews
5 stars
182
4 stars0
3 stars1
2 stars0
1 star
9
- MCMelody CherchianAug 26, 20265.0Associate was super friendly and took the time to give me his advice on styles that fit me best.
- TPTrish PerryAug 19, 20265.0This is my third pair of glasses from Warby Parker. The styles, selection, and service get better every time I visit.
- CDCatherine DalyAug 5, 20265.0Jakob and Debbie were super helpful in adjusting a bunch of frames I brought in. Great service!
- JJJasonJul 31, 20261.0Shady billing practices here and the behavior of the front desk / sales people makes it obvious Booked an eye exam for $85 and walked in Sales guy says “oh.. it’s your first time we charge $124 if you’re paying out of pocket” Huh. Never heard of a place charging more for cash but okay Found out after they added on some useless $39 scan without even asking me. Guy made it sound like it was just the normal cost of the exam he never mentioned he was adding on extra services Then at the end I requested a receipt. He did not provide a physical copy and told me I would get one in my email but their internet was very slow so it would take time. Three days later still no receipt had to message their online customer service just to get a breakdown of what they charged me for Eye exam was nothing special it was super rushed probably 15 mins max I recommend just going elsewhere but if you go here check all charges thoroughly
- SGSteven GJul 24, 20265.0My glasses were having some clicking issues at the joint. The kind staff at this location took care of me by getting me new frames and meticulously adjusting my new glasses to my preferences. A+ customer service, super friendly, took care of me. Would recommend this brand and this location to all my friends and family. Julian, Debbie, and especially Jacob all rock!
Frequently Asked Questions About Warby Parker The Promenade at Westlake
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What products and services does Warby Parker The Promenade at Westlake offer?
They offer high-quality prescription glasses starting at $95, sunglasses, progressives, contact lenses, and eye exams, along with frames, lenses, and adjustments.
What are the store hours for Warby Parker The Promenade at Westlake?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Do I need to bring anything for my visit, such as an eye exam or purchasing prescription lenses?
You only need your eyes to browse and try on frames. If purchasing prescriptions or contacts, bring a digital or physical copy of your current prescription. Bringing an FSA or HSA card is helpful if you plan to use it for payment.
Does Warby Parker accept vision insurance?
They are in-network with several major insurance carriers and also facilitate using out-of-network benefits, though coverage may vary by location or plan.
Can I get my glasses adjusted or measured at the store?
Yes, the store offers optical measurements and complimentary adjustments for life with any Warby Parker frame, and opticians are available for tune-ups.
What is Warby Parker's return and exchange policy?
They offer a 30-day hassle-free return or exchange policy for eyewear and accessories. Contact lenses can also be returned or exchanged within 30 days if unopened and in original packaging.
Are gift cards available at Warby Parker The Promenade at Westlake?
Yes, physical gift cards can be purchased online or in-store, and e-gift cards are also available for instant delivery.
How can nearby places at The Promenade at Westlake help during my visit to Warby Parker?
The Promenade at Westlake shopping center offers convenient dining options like Sweetgreen and Marmalade Cafe where you can grab a meal before or after your appointment, making your visit more enjoyable.
Are there nearby beauty and fashion stores close to Warby Parker The Promenade at Westlake?
Yes, nearby boutiques like Planet Beauty for cosmetics and beauty supplies, and clothing stores like Brandy Melville and Lorna Jane Westlake are close by for additional shopping during your visit.
What dining options near Warby Parker The Promenade at Westlake might I consider?
You can try a variety of nearby restaurants such as Hot Diggity Dog for casual dining, Soom Soom Fresh Mediterranean for Middle Eastern cuisine, and The Grill on the Alley for American fare.
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