Advanced Dermatology & Skin Cancer Specialists Temecula

Reviews

• MN

  masie nej

  1 day ago
  1.0
  The Most Unprofessional Dermatology Clinic I Have Ever Experienced I had an extremely disappointing experience at this dermatology clinic, from the front desk to the medical care I received. The receptionist, Ofelia R., was particularly rude and unhelpful. During the registration and check-in process, she appeared frustrated and unwilling to assist me, which made an already stressful experience even more unpleasant. Patients should be treated with patience, courtesy, and professionalism, especially when they need assistance navigating the check-in process. Unfortunately, my experience with the doctor was not much better. I felt that my concerns were not taken seriously and that the doctor did not spend enough time listening to or addressing the issue I came in for. I barely felt that I was given the opportunity to explain my concerns before the appointment was over. The experience continued to be frustrating when I called to follow up regarding my test results. The front desk repeatedly placed my call on hold, making it extremely difficult to get any information or assistance. Overall, I found the entire experience to be incredibly frustrating and unprofessional. Good patient care requires respectful communication, attentiveness, and a willingness to help. Unfortunately, I did not receive any of those things during my experience at this clinic. If I could give zero stars, I absolutely would. Based on my experience, I cannot recommend this clinic and sincerely hope management takes these concerns seriously and works to improve the way patients are treated.
• JJ

  juan

  Aug 10, 2026
  5.0
  Wonderful experience
• MJ

  Margaret Jones

  Jun 30, 2026
  5.0
  Staff was very kind and helpful. Reita was knowledgeable and very gentle. I would highly recommend them
• DS

  Diane Serafino

  Jan 2, 2023
  1.0
  Cattle call ! Go elsewhere! All by appointment takes no walk-in! Yet they way way way over booked. Arrived 15 minutes prior to my appointment knowing as a new patient extra information needed. Signed in I myself had to initiate the protocol for new patient sign up. Already had a feeling this was a mistake happen to ask 8 patients waiting have they been here before- immediately 3 of them responded as yes- no joke all three emphasized patience. Right there should have been my clue!!! 9:45 am appointment (remember I had arrived 15 minutes early )- in now examining room being catfish ( dragged along) 10:30 am being told another 5 minutes. I left knee it would have continued on and on. Patience again kept hearing in my head response from the 3 in the waiting room! Again take no walk in -there is ZERO reason to conduct services such as this. Oh yeah those three were still waiting to be called in now it’s 11:40. Go elsewhere where they value you and your time.
• TR

  Tania R

  Oct 7, 2019
  5.0
  I had an infection on my finger that was not healing. I was going to head to the ER, but noticed on Yelp they allowed walk ins, so I though I had nothing to lose. In no time at all I was seen by, the doctor. He was patient, kind and quickly got to work lancing off the infected area and sending it for biopsy. The waiting area had comfortable chairs and the patient rooms were clean and well prepped for the next patient. Glad I picked the right place!