Club Pilates

Reviews

• SS

  Shanda

  Jun 23, 2026
  5.0
  Destinee is a very fun, engaging and challenging teacher! I look forward to her class.
• AS

  Angelica Suesue

  Jun 19, 2026
  5.0
  I really enjoyed it
• RK

  Roselynn Keeler

  Jun 8, 2026
  5.0
  Had a great first intro class! Joseph was a great instructor!
• SM

  Susan De Motte

  Jun 7, 2026
  5.0
  Excellent teacher. Clear and concise directions. Attentive and I felt safe. Like her a lot.
• LC

  Laylay Carter

  May 14, 2026
  1.0
  I had a very frustrating experience with the billing at this studio. They attempted to charge me a $15 fee that they had already admitted was an error. Because I use a locked card for security, I could see that they were prioritizing this unauthorized fee over my actual membership dues, effectively blocking me from paying my bill. Despite emailing three days in a row starting on May 9th, I was repeatedly ignored or told only a manager could fix it. When I finally got a response, they tried to hold my cancellation paperwork 'hostage,' telling me they wouldn’t send the confirmation until I paid—even though their own billing error was what was preventing the payment from going through in the first place. The matter was only 'magically' resolved once I informed them I would be filing a report with the Better Business Bureau and the CA Department of Consumer Affairs. Only then did a manager finally fix the fee and acknowledge my 30-day notice. It shouldn't take a legal threat to get a business to honor a contract or fix their own mistakes. The classes are fine, but the administration is unprofessional and manipulative. Save every email and watch your bank account closely.

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