Miracle-Ear Hearing Aid Center

Reviews

• GF

  George Feliz

  Aug 15, 2025
  5.0
  Brian Doyle was Outstanding helping me with my father's hearing aids. I came from out-of-town to help my 97-year-old dad. He complained of his right hearing aid not working well. Brian got me in for an appointment that day and I brought in my dad's hearing aids that he's had for 8 years. Brian was incredibly professional, understanding and sympathetic. He rapidly diagnosed the issue, replaced some parts, cleaned them up and got them working well again. I was back at my father's place in less than 40 minutes from door-to-door and when dad put them in - he had a great smile on his face! Thanks Brian!!
• SK

  Steve Kayser

  Jun 4, 2024
  5.0
  I have been bringing my mother to Miracle Ear for many years now. We have always had excellent care from the different specialists who have worked with her. Lately, it has been Penny Colburn who has gone out of her way to see my mother in a timely way, clean and monitor her hearing aids and always treat both of us in a warm, outgoing and professional way. Thank you Miracle Ear!
• RG

  Robert Greynolds

  May 3, 2024
  5.0
  We have been miracle ear customers for a couple of years now, and really appreciate their customer service and family approach. We live in Florida, but were visiting the Monterey Peninsula in California. We inadvertently left our hearing aid charger at home. Penny and Brian at the hearing aid store on Caldwell in Soquel provided us fantastic service by loaning us a charger to use while we're in the local area, and return it on our way back to the airport. I didn't have much hope for a solution when I called them, but was overwhelmed by their helpful assistance. Penny also did a cleaning and filter exchange while we were there. The hearing aids work great, but Miracle ear is unbeatable when it comes to helpful customer service.
• JB

  Janet Buderus

  Jan 25, 2021
  5.0
  Dennis was very professional and courteous. Tested my hearing. Programed a pair of hearing aids. Incredible what a difference it made. I went from 56% to 88%. My only obstacle was the cost.
• LL

  Lance Larson

  Sep 17, 2018
  5.0
  A couple of weeks ago, I finally realized that I needed some hearing help. I went to Santa Cruz Miracle ear and was more than happy. Emily & Carrie have helped me realize that this is a process and it does take some time to get adjusted to hearing aids. Once I adjusted to them, my whole life changed. I have had them now for about 8 months and they have changed my life. I met a new friend and we are hopefully getting married, before I did not want to go out because I was embarrassed about not being able to hear people. Thank you Miracle Ear for changing my life for the better.