Miracle-Ear Hearing Aid Center

Reviews

• GF

  George Feliz

  Aug 15, 2025
  5.0
  Brian Doyle was Outstanding helping me with my father's hearing aids. I came from out-of-town to help my 97-year-old dad. He complained of his right hearing aid not working well. Brian got me in for an appointment that day and I brought in my dad's hearing aids that he's had for 8 years. Brian was incredibly professional, understanding and sympathetic. He rapidly diagnosed the issue, replaced some parts, cleaned them up and got them working well again. I was back at my father's place in less than 40 minutes from door-to-door and when dad put them in - he had a great smile on his face! Thanks Brian!!
• RG

  Robert Greynolds

  May 3, 2024
  5.0
  We have been miracle ear customers for a couple of years now, and really appreciate their customer service and family approach. We live in Florida, but were visiting the Monterey Peninsula in California. We inadvertently left our hearing aid charger at home. Penny and Brian at the hearing aid store on Caldwell in Soquel provided us fantastic service by loaning us a charger to use while we're in the local area, and return it on our way back to the airport. I didn't have much hope for a solution when I called them, but was overwhelmed by their helpful assistance. Penny also did a cleaning and filter exchange while we were there. The hearing aids work great, but Miracle ear is unbeatable when it comes to helpful customer service.
• AA

  aceddie

  Aug 20, 2023
  4.0
  I'd like to recommend the people and product here at Miracle Ear Soquel. I would disagree with the other reviews as I found Brian to be knowledgeable and courteous. Its a bare bones office by I think the support I was given and the free take home trial to be outstanding. On first visit I was given a complete hearing test to establish what decibel level and clarity issues i was experiencing. This is essential as the hearing products are technologically programmable to each individual's hearing problem. I tried the behind the ear model first but did not feel comfortable with it. Brian suggested the In the Ear mini hearing aid and offered to let me take it home for a three day trial period. Thanks for everything.
• CD

  Carrie Davis

  May 21, 2018
  5.0
  I am extremely satisfied with the with the service of Miracle Ear in Soquel. Out of pocket expense and admitting that I needed hearing aids prevented me from making the large purchase in the past. Miracle Ear had been advertising, which I heard good things about, so I made an appointment. What I found, was that my hearing had declined rapidly in three short years. Aron tested my ears, educated me on hearing loss and gave me OPTIONS for the best set of aids for my lifestyle. Two weeks later I am living a much better lifestyle. They are very comfortable to wear and not noticeable (very important). The technology makes for easy adjustment, hardly any, as they are made for my ears only. Emily delivered my aids with concise easy to follow instructions and I was on my way to life with ears again. Thank You Miracle Ear!!!
• PH

  Polly Hughes

  May 17, 2018
  5.0
  Knowledgeable and very helpful staff make my hearing better than the original equipment! Special programs for the hearing aids help customize them for different situations - from TV to restaurants to meetings to conferences to concerts. And the aids are so comfortable, I forget I have them in until I lie down on them at nights! Go see them. You won't be sorry!